Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

14199 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 652 reviews

May 20, 2023

Great service keep it up good job . Keep me posted for any recalls.Mr Christian More

by bukhariss786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Stephen Hall is my Service Center Representative. He coordinated a rideshare appointment to retrieve my GLE when ready. He is patient with my questions and knowledgeable in his answers. More

by vscreen
Recommend Dealer
Yes
Employees Worked With
Stephen, Hall
Report | Print
May 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2023

Took my vehicle in on April 25 because anti-theft activated message came on after changing ignition. No one called me to give me any feedback even though I left several messages. Finally, on May 12 s More

by Savhassad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
Report | Print
May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 644-5035.

May 15, 2023

The dealer is great, service department is easy to work with Rey Hernandez my services advisor is the best very understanding to my car needs A+ More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Report | Print
May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 13, 2023

I love Mercedes Benz of Pembroke Pines! The staff is helpful and knowledgeable. They treat all customers with priority treatment! More

by Cindydavis87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2023

Good place. All clean. Respectfully treated by the service assistance. Water and coffee available anf lift available too More

by geraisy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Fernández
Report | Print
May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, we are pleased to hear you had such a positive experience with us, Geraisy1985! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2023

Always good service. my service adviser is very good. Had to wait a little long but the car came back clean and ready to go. More

by bruce_dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Redel Hernandez
Report | Print
May 16, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

Had my car for a month! !!...and still was not in a rush to get it back to me. I went to the top with complaint, Nobody cares!!!... This was my worst experience with a dealer More

by mr.howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Rodriguez
Report | Print
May 16, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-5035 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 11, 2023

Thanks to Mr Joseph for being such a Blessing. And his knowledge in the business! More

by reginamajor74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph A. Antoine
Report | Print
May 15, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Excellent service combined with promptness. Professional customer service, a detailed explanation of the work performed. More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
May 15, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...
17
18
19
...
66