Mercedes-Benz of Paramus - Service Center

Had to bring my car back several times for issues that should’ve been resolved should’ve been resolved More

Overall experience was good, but I had to bring my car back a few more times after service, because my car was not driving right. But the service dept had a mechanic test drive the car with me, but they d back a few more times after service, because my car was not driving right. But the service dept had a mechanic test drive the car with me, but they didn’t find anything. I purchase another vehicle from another dealer a week later. More

Disappointed in the service took 2 weeks to get my car back just to get my gas tank door painted. Left me with no transportation within that time. After several times of contact and complaints the last da back just to get my gas tank door painted. Left me with no transportation within that time. After several times of contact and complaints the last day they were able to give me a loaner More

This dealership is very nice and friendly. The service team helped my car and explained to me what they did to my car before giving it back The service team helped my car and explained to me what they did to my car before giving it back More

Absolutely the best dealer experience anywhere ; enjoy visiting and exchanging info with service managers. Gracias visiting and exchanging info with service managers. Gracias More

Always takes car of my car needs and treats me like I’m a special customer Teresa is more like a friend and the Forman mechanic is extremely excellent at his job I think his name is Jason a special customer Teresa is more like a friend and the Forman mechanic is extremely excellent at his job I think his name is Jason More

Leonel Reyes was very easy to deal with. Great asset to MB! Lucky to have him. Great asset to MB! Lucky to have him. More

Everything is fine. Service is good and fast.no complain only problem is getting loaner car. Service is good and fast.no complain only problem is getting loaner car. More

They need to enter the correct vin# so I can use coupons. Very disappointed.I should not have to call corporate to correct it.It seems like they were passing the buck.MB is to big a company to be so sloppy d Very disappointed.I should not have to call corporate to correct it.It seems like they were passing the buck.MB is to big a company to be so sloppy dealing with it's customers. I WAS VERY ANNOYED WITH MY LAST VISIT. I am going to write a letter to corporate More

Definitely one of the Best MB dealerships. I was welcomed from the minute I came in the doors. Everyone was courteous and attentive. Received white glove customer service from thevbeginning I was welcomed from the minute I came in the doors. Everyone was courteous and attentive. Received white glove customer service from thevbeginning to the end. Excellent job👍 More