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Mercedes-Benz of Paramus - Service Center
Paramus, NJ
932 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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932 Reviews of Mercedes-Benz of Paramus - Service Center
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July 12, 2018
service with a smile the service team at the new PARAMUS M/B went above and beyond to make the scheduled service a breeze. even delivered my car to me at the office and p the service team at the new PARAMUS M/B went above and beyond to make the scheduled service a breeze. even delivered my car to me at the office and picked up the loaner!! More
by ALKAPLAN
Verified CustomerEmployees Worked With
Monte Harris
July 12, 2018
Very good service on 1998 E320 Wagon I like to work on my cars and do the usual maintenance and some minor repairs in my home garage. When I need professional service on aging E320, I lik I like to work on my cars and do the usual maintenance and some minor repairs in my home garage. When I need professional service on aging E320, I like to come here. They explained to me that they were running a few weeks behind on service schedules and was very generous with letting us use a loaner vehicle, a 2018 E300, which made it so convenient while our car was in for major repairs. Got my car back nice and clean after an awesome detail job. All the repairs were done and happy with the quality of work. More
by Mitch
Employees Worked With
Joe Candela
July 12, 2018
EXCELLENT SOON AS I GOT TO MERZEDES OF PARAMUS RICHARD LOMBARDU FIXED MY PROBLEM WITH IN 35 MIN. AND SPENT TIME WITH ON HIS DESK AND I THANK HIM ALSO FOR THE CO SOON AS I GOT TO MERZEDES OF PARAMUS RICHARD LOMBARDU FIXED MY PROBLEM WITH IN 35 MIN. AND SPENT TIME WITH ON HIS DESK AND I THANK HIM ALSO FOR THE COFFEE . Thanks Richard More
by DIETER14
Employees Worked With
Richard Lombardi
July 11, 2018
Teresa was very accommodating ...always friendly and caring. Great service department. Teresa also takes care of her clients . I always request her when I call for service she makes you feel at home . Great service department. Teresa also takes care of her clients . I always request her when I call for service she makes you feel at home . More
by STEFCHA
Employees Worked With
Teresa
July 11, 2018
Excellent Service Axel greets you with such sincerity that he makes you feel as if you are part of the Prestige Family. Kief and Monte also make you feel as if you are Axel greets you with such sincerity that he makes you feel as if you are part of the Prestige Family. Kief and Monte also make you feel as if you are a truly valued customer. Service completed in a timely manner for my 50,000 mile service. More
by JULES
Employees Worked With
Christopher Furbacher, Kief Ridley, Axel Arroyo, Monte Harris
July 11, 2018
Excellent service as always I have been a customer of Mercedes of Paramus for over 10 years. They always provide excellent service and I love to use their new cars when I get my I have been a customer of Mercedes of Paramus for over 10 years. They always provide excellent service and I love to use their new cars when I get my car serviced. More
by DALIACHI2002
Employees Worked With
Robert Kant, Christopher Furbacher, Axel Arroyo
July 11, 2018
4 hour flat tire change Every time I am told it will be 1.5 hours for tire change - today I am going on 4 hours I have been sitting here waiting for a single new tire. Worst Every time I am told it will be 1.5 hours for tire change - today I am going on 4 hours I have been sitting here waiting for a single new tire. Worst of all, after my insurance accepted the claim, all that needed to be done was the new already mounted tire needed to be put on the car and the spare taken off; I have sat here and watched through the glass as the tire sits on the floor and every car besides mine is being worked on for over A HOUR. I could have jacked my own car and and put the tire on 10 times by now - I just asked him to put the wheel in my trunk and return my car to me with the spare on it right now. More
by SashaSandhu
Employees Worked With
Tall balding guy with glasses
July 11, 2018
Outstanding! Mercedes-Benz of Paramus provides great customer service and I highly recommend this dealership for anyone who wants to experience a truly best in cla Mercedes-Benz of Paramus provides great customer service and I highly recommend this dealership for anyone who wants to experience a truly best in class experience. More
by mary1016
Employees Worked With
Jason Cestaro, Monte Harris, Richard Lawrence
July 10, 2018
Exceptional Service Department Always a great experience when getting service done at Mercedes of Paramus. The staff, facility, and customer attention always seems to amaze me. Two Always a great experience when getting service done at Mercedes of Paramus. The staff, facility, and customer attention always seems to amaze me. Two thumbs up! More
by BASEBALL1234598
Employees Worked With
Bobby J, Christopher Furbacher
July 10, 2018
Easy recall fix Received a letter from Mercedes explaining the recall. Called for an appointment, went in, got a loaner, all done!! Easy!! Car runs perfectly and it Received a letter from Mercedes explaining the recall. Called for an appointment, went in, got a loaner, all done!! Easy!! Car runs perfectly and it was washed and ready to ho when I arrived to pick it up. More
by VENTURA.ANTOINETTE
Employees Worked With
Christopher Furbacher
