Mercedes-Benz of Paramus - Service Center
Paramus, NJ
932 Reviews of Mercedes-Benz of Paramus - Service Center
The best profestional ppl and best quality service- price This is my first care after prestige bought out by Paramus MB, I had purchase from presitge and I think i found great quality and service from Mr Robe This is my first care after prestige bought out by Paramus MB, I had purchase from presitge and I think i found great quality and service from Mr Rober and Mr Dennis. I am looking forward to buy another and hope that I will do from paramus. My recommendation for the are : Need to improve front desk service, certified check list, phone system and response time from front desk More
Poor overall service My car sat at the dealer for nearly one month while no body would provide any guidance. I had to finally speak to senior management to get car finally My car sat at the dealer for nearly one month while no body would provide any guidance. I had to finally speak to senior management to get car finally serviced. More
Prompt and understanding Wheel & Tire protection plan i purchased saved me couple thousand dollars. And the service advisor Mr Monte was very friendly and was in constant touc Wheel & Tire protection plan i purchased saved me couple thousand dollars. And the service advisor Mr Monte was very friendly and was in constant touch with me More
Good Service It is always a nice feeling when you enter the service department and are greeted by Axel, who always remembers your name and is very attentive to any It is always a nice feeling when you enter the service department and are greeted by Axel, who always remembers your name and is very attentive to any needs. Service was performed as requested and scheduled. Not overly happy with the recommended "additional services" and the high prices. More
Service Car service..Alex was great. It would be great if someone understood and could explain the new Uber drop off / pick up service that you are now offe Car service..Alex was great. It would be great if someone understood and could explain the new Uber drop off / pick up service that you are now offering. More
Recall Repair I took my vehicle to Prestige Motors to have a recall performed. I said I would like to wait since the recall repair was to take one hour. The service I took my vehicle to Prestige Motors to have a recall performed. I said I would like to wait since the recall repair was to take one hour. The service personnel assured me the wait would be within that timeframe - and it was! Very pleased! They washed my car and did an excellent job and delivered the vehicle to me in the service bay. Wonderful staff who keep me informed throughout the wait time. More
Great sales amd great service. Robert Texidor made my new leased car so easy. He worked my deal with ease. He under stood what I wanted. Teresa Zarour helped with my schedule my se Robert Texidor made my new leased car so easy. He worked my deal with ease. He under stood what I wanted. Teresa Zarour helped with my schedule my service. More
bad service had car for two weeks tried to rip me off 6000 in repair don't trust new owners I can write for ever 600 to fix cup holder had car for two weeks tried to rip me off 6000 in repair don't trust new owners I can write for ever 600 to fix cup holder More
Not too happy I brought my car in for a free multi point check up, when I got home the check tire pressure light was on. I guess they didn't check the tire pressure I brought my car in for a free multi point check up, when I got home the check tire pressure light was on. I guess they didn't check the tire pressure so I had to go back. It was Inconvenient to have to go back a second time! More
PERFECT I'm dealing with the dealership over 10 years (sales and service) and always I have a great experience !!! Friendly Professional Quick and always try I'm dealing with the dealership over 10 years (sales and service) and always I have a great experience !!! Friendly Professional Quick and always trying to help More