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Mercedes-Benz of Paramus - Service Center

Paramus, NJ

3.8
932 Reviews

932 Reviews of Mercedes-Benz of Paramus - Service Center

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March 11, 2022

Tamar is an excellent service advisor and always takes care of me. Prompt service and fast delivery of my car back when it's in for service. Always provided with a loaner car More

by AAJMIDDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that Tamar has provided you with excellent customer service, and you're pleased with the quick turnaround. We're also glad to know that you appreciate our loaner cars as well. Thanks!

March 11, 2022

They are cool people and exclent customer service thank you guys for doin the good worj More

by centralfurniture5577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Mindiashvili
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's a pleasure to know that our team is cool, and you received excellent customer service. Thanks!

March 11, 2022

My experience was made all the better because of my service advisor Tamar, she kept me up to date on all the work done on my vehicles More

by drdtc79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Mindiashvili
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that you had a great experience, and Tamar made sure that you were able to keep up with all of the work done to your vehicle. Thanks again.

March 11, 2022

Always a pleasant experience. Never have a problem with anything or anyone. They get everything done that you request. More

by EE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy , David Wong
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our team is pleasant, and you're always happy with the results.

March 11, 2022

the best dealership! the customer service is the best I have ever dealt with . The Manager is first class top notch More

by marilyn goldfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mutter is the best!
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's awesome to hear that our team provided you with great customer service and you found our manager to be top notch as well. Thanks!

March 11, 2022

Lisa was very good. Car washing could have been much better but all and all they have got themselves back together from old dealship More

by DROG56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rosado
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us that Lisa was very helpful, and we'll look forward to seeing you again.

March 11, 2022

Good, Professional Service. I Love The Staff At This Dealership. The Prices On Parts Are A Little Steep More

by millsgotgame1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our team was so helpful, and you're pleased with the great customer service you received from our parts department.

Mar 12, 2022 -

millsgotgame1 responded

Keep Up The Great Service!

March 11, 2022

Some workers go beyond what t h ey need to do. I de s like with certain people yhrtr More

by AGIALLORENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Thomas, Steve Dufalo
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to know that our team was so helpful and you're pleased with everything. Thanks!

March 11, 2022

I had a mobile service done and received a scheduled maintenance service. I was provided a quick appointment and was notified exactly what time I should expect the technician. The technician was pro More

by Brigia8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician— Brian Andrews
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to know that our team made everything easy and they made sure that you were notified about the progress. We're glad to hear that everyone is professional and courteous as well. Thanks!

March 11, 2022

They were Very nice and kind,helpful,smart, Excellent staff. Fast working. highly recommended. Thank you. More

by summerjuly4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Rigante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Guzman, Mark Vanblarcom, Kevin Cumberton
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to know that our team is very nice, as well as kind, helpful and smart. Thanks for the terrific recommendation as well.

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