Mercedes-Benz of Paramus - Service Center

Professional, knowledgeable, friendly, and treated like a "person" .not just a number. I couldn't have been more pleased. Keep up the good work! "person" .not just a number. I couldn't have been more pleased. Keep up the good work! More

I have been going to MB of Paramus for more than 10 years. They are Very responsive, professional and effective. years. They are Very responsive, professional and effective. More

Good service, kind advisor and great amenities but weak appointment with customer for new part appointment with customer for new part More

The car was serviced while i waited ,ready with complimentary wash ,in less time than promised. The assigned service attendant is always updating you in person , and via text, on the progress of y complimentary wash ,in less time than promised. The assigned service attendant is always updating you in person , and via text, on the progress of your vehicle. I was there early for my service and had a bacon and egg breakfast, at the on sight cafe. Overall was a great experience! More

Very professional environment. Mr. Ravello is our Service Advisor, and we are very pleased with his service. Mr. Ravello is our Service Advisor, and we are very pleased with his service. More

Very respectful people. took care of my problem within a day.thank you for everything took care of my problem within a day.thank you for everything More

I like the staff they are very helpful especially Tamar , is nimber one for me she is very polite , and make everything easy for me . is nimber one for me she is very polite , and make everything easy for me . More

Excellent personnel, service and response Have never been disappointed with my requests Great group to work with been disappointed with my requests Great group to work with More

Getting in touch with someone from the service center is very difficult and then when they call you back you cannot understand what they are saying because there was a recording going on while they were spe very difficult and then when they call you back you cannot understand what they are saying because there was a recording going on while they were speaking. More

It was extremely convenient to have my car serviced in my driveway, it saved me a lot of time, I didn't need to do two round trips to the dealer. My only complaint is I didn't get my car washed, like if I wo driveway, it saved me a lot of time, I didn't need to do two round trips to the dealer. My only complaint is I didn't get my car washed, like if I would have taken it to the dealer to have service, they always give it back to me clean. But that's okay I saved a lot of time having it done this way. I'll probably have it done again the same way next year. The mechanic was very polite and he did a great job. Thank you. More