Mercedes-Benz of Paramus - Service Center

Explaining process , prompt response and preparing claim for tire replacement made it where I didnt have to do anything. for tire replacement made it where I didnt have to do anything. More

Lee is excellent. Always follows up and keeps me informed. He is an asset to the dealership and the brand. Always follows up and keeps me informed. He is an asset to the dealership and the brand. More

Very smooth and good service. Excelleant customer service and positive environmental, I liked cars in display Excelleant customer service and positive environmental, I liked cars in display More

Team was professional and friendly. Completed the maintenance quickly and made sure to get me better k on the road so I could get to work. Completed the maintenance quickly and made sure to get me better k on the road so I could get to work. More

Recently moved to the neighborhood. Called MB Paramus to drop off my S550 for service and fix a couple of things. They would not give me a loaner because the vehicle has not been there Called MB Paramus to drop off my S550 for service and fix a couple of things. They would not give me a loaner because the vehicle has not been there before nor did I purchase from them. This is exactly was I was told. Called a second time to speak to a service rep. was told same exact thing. Called Benzl Busch in Englewood instead had a loaner for me in couple days no questions asked. go figure. More

Excellent service Well done job Job done quickly Did everything possible to get the job done and work out well with me everything possible to get the job done and work out well with me More

Service Advisor was knowledgeable and professional. Great service. Tamar took great care of my vehicle Great service. Tamar took great care of my vehicle More

Professional and informative staff walked me through my bluetec service Thank you Paramus Mercedes for getting me back on the road bluetec service Thank you Paramus Mercedes for getting me back on the road More