Mercedes-Benz of Paramus - Service Center

Very professional staff. Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of c Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of car by your mechanic was also very helpful and appreciated in explaining repairs needed. More

My experience With the dealership has Ben the cars tfor 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care More

Had to wait for 3 different tow trucks over an 8 hour period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of my car. More

This is the best dealership, hands down. The services is great, and they are always willing to help. The services is great, and they are always willing to help. More

Although costly, the team was polite, professional and the car was serviced in a timely manner. the car was serviced in a timely manner. More

Wonderful experience. Everyone very polite and helpful. Made the process so easy. Would highly recommend Everyone very polite and helpful. Made the process so easy. Would highly recommend More

Excellent service! From greeting to check out I was treated with respect and got timely and knowledgeable advice. From greeting to check out I was treated with respect and got timely and knowledgeable advice. More

When I bought the car yes l had a problem because no one wanted to help me probably because the way l was dressed l waited more than two and half hours before someone came over and help me when it comes to wanted to help me probably because the way l was dressed l waited more than two and half hours before someone came over and help me when it comes to service everything was fine More

Great service friendly staff car is ready as promised lee is very responsive will definitely recommend is very responsive will definitely recommend More

They do a great job Car is ready when promised. Scheduling a loaner is easy Scheduling a loaner is easy More