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Mercedes-Benz of Paramus - Service Center
Paramus, NJ
933 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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933 Reviews of Mercedes-Benz of Paramus - Service Center
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March 28, 2022
Clean facility. I have been a customer for several years and there is a big difference in customer service and how the people approach my issue. I feel that customer I have been a customer for several years and there is a big difference in customer service and how the people approach my issue. I feel that customer service had gone down considerably. Professionalism was lacking. More
by MARILE
Verified CustomerEmployees Worked With
Don't remember
March 28, 2022
Excellent dealership, good service department. I’ll recommend anyone to purchase their car from Mercedes Benz of Paramus I’ll recommend anyone to purchase their car from Mercedes Benz of Paramus More
by KNOX3228
Employees Worked With
March 28, 2022
Was not happy with the service. . now they also charge for the EZ pass which I do not need because I have my own when you get a loaner car.. because of there own mistakes . now they also charge for the EZ pass which I do not need because I have my own when you get a loaner car.. because of there own mistakes More
by saavedrai1
Employees Worked With
David
March 28, 2022
Mercedes-Benz of Paramus was a great experience and their customer service is very satisfying. customer service is very satisfying. More
by CALLESHA.SHARPE
Employees Worked With
March 28, 2022
Not happy with service as I explained my sensor situation when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2 when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2-4 days whereas the loaner has limited miles and because I travel I can’t leave my vehicle. This is an inconvenience. More
by RETIREWILKINS463
Employees Worked With
March 28, 2022
Initial service, experience we're great for a warranty repair. But my left rear tire has been losing air ever since, and all tire sensors were off. Not sure what happened, but don't like it - repair. But my left rear tire has been losing air ever since, and all tire sensors were off. Not sure what happened, but don't like it - More
by JM
Employees Worked With
Ingersoll
March 28, 2022
Excellent service and the personal very friendly staff,next time we will be happy to get back with you staff,next time we will be happy to get back with you More
by IGALAN59
Employees Worked With
Other Employees :
Martin Guzman, Kevin Cumberton, Scott Gordon
