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Mercedes-Benz of Paramus - Service Center

Paramus, NJ

3.8
932 Reviews

932 Reviews of Mercedes-Benz of Paramus - Service Center

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April 20, 2022

Excellent customer service and good service. They were able to assist me with all of my concerns in a fast mannerx More

by MAX.HACHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Mercedes-Benz of Paramus responded

Thanks so much for sharing your kind remarks. It's very nice to know that you appreciate our great customer service, and we also enjoy hearing that all of your concerns have been addressed promptly.

April 20, 2022

The at home service was fantastic. Saves time and in the comfort of my own home. How can that be better?? More

by JASONDIAMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henri Sabar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to know that you're pleased with everything and we'll look forward to helping you again with any future needs. Thanks!

April 20, 2022

Great service - much appreciated. Thank you for all the help. I will be back for more service More

by BillHeller10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley James
Apr 21, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your wonderful 5-star rating. We really enjoy hearing that our service team was very helpful and we'll look forward to helping you again with any future needs.

April 14, 2022

Anytime I’ve had a problem, it’s usually fixed between 24 to 48 hours! Thank you! More

by AMDD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Apr 15, 2022 -

Mercedes-Benz of Paramus responded

We're so glad to hear that our service team is quick and prompt, and you're pleased with everything. Thanks!

April 06, 2022

I got the best service and I appreciate all your service and thanks for my advisor Tamara for her help More

by elalemt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara
Apr 07, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that our team provided you with the best service and Tamara was very helpful as well. Thank you!

April 04, 2022

Great service, didn’t have to wait too long despite their busy schedule. Overall good experience. More

by GULCAGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rosado
Apr 05, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team provided you with great service and you're pleased with your overall experience. Thanks so much.

April 01, 2022

As always, I'm very happy with service from Ms. Tamar. Her outstanding friendly service and the smile on her face is A+. May God keep her blessed. More

by VERMAUSA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Tamar
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us that Ms. Tamar was very helpful and she provided you with outstanding and friendly service. Thanks for your kind remarks!

April 01, 2022

Excellent service. My service advisor went above and beyond what was required. Repair done with minimal wait. Comfortable, clean, and light environment for customers. More

by irobin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tamar
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team went above and beyond to help and you're pleased with everything. Thanks so much!

April 01, 2022

Very happy with the service I received 🙏 I Karen-ed out a little but they were very professional and helpful More

by JP2223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don pettigrew
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that you're happy with the service you received, thanks!

March 31, 2022

MB Paramus has good sales force and has outstanding service as well a great follow through! More

by chay982@aol.com
Recommend Dealer
Yes
Employees Worked With
Robinson was thorough on payoff settlement.
Mar 31, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your kind 5-star rating, we're glad to know that our team provided you with outstanding service. Thanks again!

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