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Mercedes-Benz of Paramus - Service Center

Paramus, NJ

3.5
933 Reviews
Call Service Center (844) 761-0221

933 Reviews of Mercedes-Benz of Paramus - Service Center

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April 26, 2022

It’s the best Mercedes dealership around everyone there treats you like a gentleman the service manager expedited me in and out right away got everything accomplished everything done complete 100% a pleasu More

by pgfdevelopementllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don service manager Lee SERVICE ADVISOR
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Apr 27, 2022 -

Mercedes-Benz of Paramus responded

We really enjoy hearing that our team is the best and they treated you well and everything was quick. Thanks for saying that it was a pleasure doing business with Mercedes-Benz of Paramus!

April 24, 2022

Staff are good, very accommodating and Jhunie is the best , she helped us to make it easier for us More

by ROLANDLAURENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Jean, Jeff Chun, Jieun Chun, Carol Dooley
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Apr 24, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your kind remarks for our team. It's wonderful to hear that Jhunie was very helpful to you and you're pleased with everything. Thanks again.

April 24, 2022

It is really good it is the best and great quality me and family really enjoy it More

by DAVID.LAM859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Apr 24, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team was really great and you're pleased with everything. Thanks for telling us that your family really enjoyed visiting Mercedes-Benz of Paramus!

April 24, 2022

The Service Was impeccable ! !! As well as everyone’s attitude the most polite and courteous people I’ve ever dealt with in a dealership it was truly a pleasure to bring my car t More

by pgfdevelopementllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
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Apr 24, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team was so helpful, as well as polite and courteous. Thanks for sharing your feedback and we'll look forward to helping you again with any future needs.

April 24, 2022

It is really bad I had the car for one week and the water leaked out of the car ruining it More

by DAVID.LAM859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carol Dooley
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April 24, 2022

Whenever I bring my car for service it is completed within a reasonable amount of time. The dealership offers loaner cars which is great. More

by jelly149
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ott
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Apr 25, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your very kind review. It's great to know that our service team completed your repair in a reasonable amount of time, and you appreciate our loaner cars as well. Thanks again.

April 23, 2022

Polite, professional, efficient . The in driveway service was such a great convenience and timesaver for me! More

by EILEENMORITZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He was great, but I don’t remember his name!
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Apr 23, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is polite, professional and efficient. We're so glad to know that our driveway service was convenient and a real timesaver for you! Thanks.

April 22, 2022

The Mercedes dealer one of the best ever people they ar so helpful and understanding the situation More

by elalemt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara
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Apr 22, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team was so helpful and understanding, and you're pleased with everything. Thank you!

April 22, 2022

Took me in the same day I called for a tire change. Very organized dealership. Friendly staff. More

by Nesreen falah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Carlos Perez, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
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Apr 22, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to know that our team was really helpful with your needs, and you found everyone to be very organized and friendly!

April 22, 2022

Great service, very friendly staff, everything was done fast, all my issues resolved. Call easily recommend More

by georgiyaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. It's great to know that our service team is very friendly and you were pleased when all of your issues were resolved. Thanks for the terrific recommendation as well.

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