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Mercedes-Benz of Paramus - Service Center

Paramus, NJ

3.8
932 Reviews
Call Service Center (844) 761-0221

932 Reviews of Mercedes-Benz of Paramus - Service Center

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April 29, 2022

Excellent service and excellent care regarding the appointment and pick and drop off everything was very good More

by Turbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Thomas, Scott Gordon, Steve Dufalo
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Apr 30, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that our team provided you with excellent service, and your drop off and pick was good. Thanks!

April 29, 2022

Very great people’s everything done very right way best service great jab Tamar best adviser More

by Sjasvir93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tamar
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Apr 30, 2022 -

Mercedes-Benz of Paramus responded

We appreciate your kind remarks for Tamar. Thank you for sharing your feedback.

April 29, 2022

Excellent professional service. Quality work and always on time and professional attitude. HIGHLY recommend to all More

by Sthompson20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Rigante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Vanblarcom
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Apr 30, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to hear that our team provided you with professional service, quality work, and everything was on time as well. Thanks for the terrific recommendation for our professional team!

April 28, 2022

Salesperson snd my service advising exceptionslVery pleased overall. Work performed on a timely basis a plus More

by DONALDNAZZARO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your kind remarks. It's wonderful to know that our service team members were very helpful and you're pleased with everything. We also love knowing that the work done was timely as well. Thanks again!

April 28, 2022

Excellent customer services. Great attention to details on the car. I love Mercedes Benz and this dealer make easy in and out. Thank You More

by MIGDALIA_SALCEDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team made everything easy and you appreciate our great attention to detail as well. Thanks so much.

April 28, 2022

Thank you to all the staff. Thank you for the quick action and meticulous management. I will try best to serve you next time. Thanks again More

by DAINBOSS
Recommend Dealer
Yes
Employees Worked With
Sorry, your car will not be ready today. I will update you tomorrow. Thank you, --David Rovello Mercedes-Ben
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Apr 29, 2022 -

Mercedes-Benz of Paramus responded

We appreciate your kind remarks. It's great to know that our team provided you with quick results and you're pleased with everything. Thank you!

April 26, 2022

Very professional, service people are very nice. Pickup and notify customers are very reliable and very professional. More

by YOCO228
Recommend Dealer
Yes
Employees Worked With
Brandon and mike
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Apr 27, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your 5-star rating. We're very glad to know that everyone is very professional and our service team is very nice. Thanks so much!

April 26, 2022

The service is always top tier,great communication between the workers and very helpful when I'm in need of service More

by MSWILKINS402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our service team is always top tier and they provide great communication, and everyone's very helpful. Thank you for your kind remarks.

April 26, 2022

I'm very satisfied with the service provided to my vehicle thank you very much Ashley More

by franklincollado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley James
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Apr 27, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to know that our team provided you with great service, and you're pleased with everything as well. Thank you.

Apr 27, 2022 -

franklincollado responded

The professionalism of Miss Ashley James is what makes the difference for me how she followed up on every single detail during the service of my vehicle and to getting the results I was specking. I definitely recommend Mercedes Benz of Paramus for services

April 26, 2022

It’s the best Mercedes dealership around everyone there treats you like a gentleman the service manager expedited me in and out right away got everything accomplished everything done complete 100% a pleasu More

by pgfdevelopementllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don service manager Lee SERVICE ADVISOR
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Apr 27, 2022 -

Mercedes-Benz of Paramus responded

We really enjoy hearing that our team is the best and they treated you well and everything was quick. Thanks for saying that it was a pleasure doing business with Mercedes-Benz of Paramus!

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