Mercedes-Benz of Paramus

Attentive ,friendly, knowledgeable and helpful salesperson Andrew Franco & Staff made car purchasing a positive experience. salesperson Andrew Franco & Staff made car purchasing a positive experience. More

I was encouraged to use the home service to change my tire, it was a little expensive but I did t mind it. Appointment set for 11:30, no one showed up, I called at 1, they said someone will show up at 1: tire, it was a little expensive but I did t mind it. Appointment set for 11:30, no one showed up, I called at 1, they said someone will show up at 1:30, I called at 2:30 they said they can’t show up, they have no consideration for anyone time, this was not a free service, I could have done it anywhere else, the run flat will drive for 50 more miles, they made me waist a whole day of work and not even fix my tire, called again, all I got is attitude , it is unfortunate the service is going downhill fast More

Jeff was patient. He understood my needs and wants right away and made a great suggestion that worked out. He is very knowledgeable of the cars offered. away and made a great suggestion that worked out. He is very knowledgeable of the cars offered. More

Best dealership. Have had between the two of us 20 cars. Went back to Mercedes from Porsche. This dealership and staff especially Melissa Lee go the extra mile!!! Just picked up two new ones and couldn’ Went back to Mercedes from Porsche. This dealership and staff especially Melissa Lee go the extra mile!!! Just picked up two new ones and couldn’t be happier!! Thanks for all you do!!! More

The process of buying out our GLC 300 lease was easy as well as extremely thorough well as extremely thorough More

My husband and I had been looking for a used C300 and saw this dealer had many available. We decided to travel about 1 1/2 hrs to check them out. From the start, we were greeted by the receptionist with a sm this dealer had many available. We decided to travel about 1 1/2 hrs to check them out. From the start, we were greeted by the receptionist with a smile. She was so helpful. She introduced us to Nuha Ksheboon, our sales rep. We sat with her to get an idea of exactly we were looking for. We saw a few and test drove one. We did not feel rushed at all. No pressure to decide right away. Nuha was so knowledgeable and great to work with. We told her we would be back in touch. There was no scare tactic used like “well you best decide because it not be sold” which other dealerships tried on us. The next day we decided to purchase it. It was so easy. We did everything online. When we picked it up it looked brand new! The detailer did a great job. The finance manager, Joe, was also awesome, so organized. Everything was in order to sign and ready to go. John Carlo was the technician that went over ever aspect of the car with us. He was so knowledgeable and respectful. We can’t stress enough of how satisfied we are from beginning to end. This dealership is first class. We are throughly enjoying our car and highly recommend you use them for your next purchase! More

Jieun is fantastic! She always works hard at getting us the best deal. We have purchased several automobiles from her and we look forward to purchase our next one. the best deal. We have purchased several automobiles from her and we look forward to purchase our next one. More

Jieun Chun made buying my first Mercedes with Paramus a great experience. She deeply cares for her clients and goes far and beyond for us. Thank you Jieun great experience. She deeply cares for her clients and goes far and beyond for us. Thank you Jieun More

This is my second vehicle from Jieun Chun. She is the best of the best. She always welcomes as families. Take care all the matters take time to get a nice vehicle for me. I am so lucky to have my sales p best of the best. She always welcomes as families. Take care all the matters take time to get a nice vehicle for me. I am so lucky to have my sales person in Mercedes-Benz of Paramus. More

Jieun the best, very professional and very personal!!! She is EXTREMELY SKILLED in her PROFESSION!!! I would HIGHLY RECOMMEND her!! She is EXTREMELY SKILLED in her PROFESSION!!! I would HIGHLY RECOMMEND her!! More