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Mercedes-Benz of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

March 11, 2022

Horrible i should have been advised it was under warranty. But instead they gave me a 12,000.00 repair cost. More

by E ortega
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee reyes
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Mar 14, 2022 -

Mercedes-Benz of Paramus responded

The company Bambi Baby has a Freightliner not a Mercedes Sprinter that they had towed to our shop. We diagnosed the vehicle and gave them a price because a Freightliner doesn’t carry a warranty at a Mercedes Benz Dealership, of course it was under warranty at Freightliner because that is what it is.

March 11, 2022

If you are lucky, most staffs are pretty good. if not, you probably will get regret to do business with this dealer! More

by BYUAN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley James
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March 11, 2022

Excellent and friendly service. Very fast and great job on the cleaning. Gas fill up not included? More

by LUCKENCIAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Heredia
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that our team provided you with excellent and friendly service, thanks for your feedback.

March 11, 2022

Best dealer in the area and great service for all the New Jersey area yeah More

by colonep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that our team was very helpful, and you received great service as well. Thanks!

March 11, 2022

The work appears to be performed properly, but the pricing, had I taken the time to analyze the estimates, were outrageous! More

by jimvalenti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
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Mar 11, 2022 -

jimvalenti responded

I’d love to hear pricing explanations…

March 11, 2022

Nick Salesman was always honest and forward about everything he told me before I decided to purchase my note S580. More

by NITKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to hear that Nick is always honest and forward about everything and you're pleased with your S580. Congratulations!

March 11, 2022

Good service excelente gracias precio y servicio bastante bien para clientes gracias por usar Mercedes More

by MARTINEZMARIBEL311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Dooley
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Gracias por decir que nuestro equipo le brindó un buen servicio y excelentes precios. Nos alegra saber que nos aprecias.

March 11, 2022

Very polite, good service. I like the video they send me to explain what they found. More

by qizhiw33
Recommend Dealer
Yes
Employees Worked With
David
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Mar 11, 2022 -

qizhiw33 responded

Very polite, good service. I like the video they send me to explain what they found.

Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to know that our team was very polite, and you appreciated the video explaining your car's issues.

March 11, 2022

Excellent service excellent service advisor. Lee was kind and accomodsting Efficiency ent and courteous service dept More

by HHM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's a pleasure to hear that Lee was kind and accommodating, and he provided you with excellent service as well. Thanks!

March 11, 2022

Very professional and courteous staff. Handheld my concerns promptly and always keep me informed of the progress of the repairs More

by LBRIJMOHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for saying that our team was very professional and courteous. We're so glad to know that all of your concerns were addressed, with progress reports as well. Thanks again!

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