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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

March 12, 2022

This dealership was very professional and courteous it really was a great experience thank you More

by R1092X
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
Mar 13, 2022 -

Mercedes-Benz of Paramus responded

We're glad to know that our team was very professional and courteous, and you had a really great experience. Thanks!

March 12, 2022

Salesperson Nuha did everything to make me comfortable with buying decision despite highly distasteful premium Mercedes has chosen to impose on their loyal customers. More

by DIMICHET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to hear that Nuha was so helpful, and you are comfortable with your car buying experience. Thank you for your feedback.

Mar 12, 2022 -

DIMICHET responded

Interesting how you didn’t respond to my comment about Mercedes nerve in charging any market premium to a long term customer. Frankly if it wasn’t for Nuha and the fact that I really needed to buy a new car, I probably would have passed on a purchase.

March 11, 2022

Getting in touch with someone from the service center is very difficult and then when they call you back you cannot understand what they are saying because there was a recording going on while they were spe More

by Flamingos23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I Do not recall
Mar 14, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

March 11, 2022

It was extremely convenient to have my car serviced in my driveway, it saved me a lot of time, I didn't need to do two round trips to the dealer. My only complaint is I didn't get my car washed, like if I wo More

by felixvmd
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team was very helpful and you appreciated the convenient service. Thanks for your kind remarks as well.

March 11, 2022

Exelete service I recommend anyone to service here honestly their service made the visit very exciting and great how there are people with knowledge of bilingual. More

by ONELIS87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for the great recommendation, and for choosing us for your service needs. It's wonderful to hear that our bilingual team was so helpful to you.

March 11, 2022

Very professional and always di the right things Theresa is fantastic that's all ok More

by ROBERTPORTADAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. It's wonderful to hear that Theresa was fantastic and you're pleased with everything. Thanks again!

March 11, 2022

I go all the time with one service advisors and she make my service appointment perfect from A to Z and her follow up is great plus explaining all details or what’s been done on all our MB More

by imad.hassan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your wonderful remarks. We're glad to know that our service team was great and you're pleased with everything.

March 11, 2022

They were very courteous and prompt. Very satisfied with my whole experience. Definitely will use them again More

by pierademarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rosado
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team was very courteous and prompt. We enjoy knowing that you're pleased with everything and we'll look forward to helping you again with any future needs.

March 11, 2022

Excellent service. They treat you very well and make you feel comfortable and special No pressure process and they were very accommodating. More

by BIGJOE23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team provided you with excellent service and you felt comfortable and special. We really enjoy knowing that our team was very accommodating as well.

March 11, 2022

Great service, always helpful. Tamar is wonderful service rep. She and the team go out of their way to address all the issues and always with a great attitude. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for saying that our team provided you with great service, and Tamar went out of her way to address all of your issues! Thanks again!

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