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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

March 12, 2022

Very helpful and care of it I like them very much especially my sakes person is the bedt More

by C.FICALORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team is very helpful and you're pleased with everything. Thanks!

March 12, 2022

My experience was horrible. The sales person directed me to a car & lied about everything. Purchased 2 vehicles & was in the dealership all day to then only have 5 minutes to si More

by SHANDRAYER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loren & hassan.
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Dennis Adams General Sales Manager dadams@lithia.com 201-597-7102

March 12, 2022

I absolutely love shopping at the Paramus location, Mike was my sales person and he was amazing. He helped me with everything I needed and answered all my questions. Highly recommend ;) More

by JOELISI80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that Mike was amazing and you really enjoyed shopping at our location. Thanks for sharing your kind remarks and we really appreciate your recommendation.

March 12, 2022

I’m really sad because the car that I wanted have a lot of problems and I was lied too about it More

by GERALDADAMS60
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Franco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of Paramus responded

Mr. Adams, it is to our understanding that you purchased a 2015 Cadillac with 96,000 miles. We agreed to inspect the vehicle and make the necessary repairs. We also offered for you to exchange the vehicle. Please let us know how we can assist you further. - The Mercedes-Benz of Paramus Team.

March 12, 2022

Beautiful showroom and excellent service. Cyrus was very professional and helped me secure a great deal for an amazing car. Overall it was an amazing experience! More

by ErionQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Kelly, David Wong
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our showroom is beautiful, and Cyrus was very professional and helpful, and you're pleased with everything. Thanks!

March 12, 2022

This has been the easiest buying experience that I have had buying a vehicle. My sales rep Catherine was fantastic. More

by MCKINLEYRCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Calle
Mar 13, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that Catherine was fantastic and your car buying experience was the easiest one you've experienced. Thanks so much for sharing your feedback.

March 12, 2022

Excellent sales and administrative personnel I would highly recommend this dealership team to my colleagues More

by DONALDKUTNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wong, Omar Robinson
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team was excellent and you're willing to recommend us so highly as well.

March 12, 2022

Very respectful people. took care of my problem within a day.thank you for everything More

by KLEVI_ELMATADOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

We're very glad to hear that our team was respectful and you received excellent service. Thanks so much!

Mar 12, 2022 -

KLEVI_ELMATADOR responded

Thank you

March 12, 2022

I like the staff they are very helpful especially Tamar , is nimber one for me she is very polite , and make everything easy for me . More

by ZAROKYANARSAVIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to know that Tamar was very polite and you're pleased with everything. Thanks for the terrific recommendation for our team!

March 12, 2022

Excellent personnel, service and response Have never been disappointed with my requests Great group to work with More

by TILGHMANBFREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Robinson
Mar 12, 2022 -

Mercedes-Benz of Paramus responded

Thank you for saying that our service team is excellent and you've never been disappointed. Thanks for your kind remarks!

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