Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wait time was a bit long getting checked in but the service was great and Lee was very helpful in clarifying any questions that I had. service was great and Lee was very helpful in clarifying any questions that I had. More
Troy is an amazing service representative of this company. He makes it possible for me to enjoy my investment through this car dealership. Because of him I look forward to a long partnership with Mer company. He makes it possible for me to enjoy my investment through this car dealership. Because of him I look forward to a long partnership with Mercedes-Benz. He is not afraid to teaches you about your car and the proper usage of the technical and mechanical aspects of such an advanced machine. More
I'm happy to participate in the survey and hope that continues to be the case. I've been using this dealership for more than 10 years and I've worked with many different people. This time I worked with continues to be the case. I've been using this dealership for more than 10 years and I've worked with many different people. This time I worked with Ashley. She was great at communicating and really kept me fully aware of what was going on and when I could expect my repair to be completed, and the cost involved. Easy-peasy for a busy lady like myself! The guys at the car pick-up area are really nice and professional. I must mention Theresa because she rocks too! FYI: I live closer to Caldwell but will continue to be a customer at Paramus. Thanks Ashley James! More
Had to wait for 3 different tow trucks over an 8 hour period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of my car. More
Very professional staff. Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of c Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of car by your mechanic was also very helpful and appreciated in explaining repairs needed. More
My experience With the dealership has Ben the cars tfor 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care More