Mercedes-Benz of Paramus

I traded my 08 diesal ML in because my vehicle was in 4X for 10 to 2 week periods each time from July to Oct. FOR THE SAME REPAIR. I lost my faith in the vehicle and did not feel safe driving it anymore. for 10 to 2 week periods each time from July to Oct. FOR THE SAME REPAIR. I lost my faith in the vehicle and did not feel safe driving it anymore. STEVE EILERT was wonderful and tried so hard and I am sure his absolute best to have my car repaired and get it back to me. He is a service manager that truly cares about his customers. This has been a very stressful experience for me and my husband and it is only because of STEVE EILERT's support and efforts that I was able to cope with the entire situation. In my opinion I would say that STEVE EILERT is your most valuable service manager for sure! After much negotiation, I bought a new ML (NOT DIESAL) and picked it up yesterday. I dealt with ANDREW FRANCO as I always have with our past 3 Mercedes. I would only ever deal with him since I trust him and I know that he fought for me in every way during this negotiation process. This has been stressful for all involved. This transaction took a great deal of ANDREW'S time not only because of the difficult situation but also because I requested several specifications on my new vehicle. He is by far your best salesperson at this dealership and as I said before, I personally would only ever work with him. In summary, I would conclude that we love the new vehicle and we are happy to have it but we had intended to keep the other one for at least another 50 thousand miles so basically we ended up spending $27,778 (after trade in) when it was DEFINETLY not in our long term plan. My relationship with Prestige Motor remains in tact but I would say it is ONLY because of the amazing treatment and service I received by both STEVE EILERT and ANDREW FRANCO. MARILYN SLADE More

I had a great experience with Rob Kant and the entire Prestige Motors Sales Team. Most people think purchasing a new car means you have to deal with a an overly assertive salesperson, then a lot of bac Prestige Motors Sales Team. Most people think purchasing a new car means you have to deal with a an overly assertive salesperson, then a lot of back and forth with the manager until you get the right price and a pushy finance associate who will try and sell you everything under the sun. None of this held true and in fact it was quite the opposite. Rob is very friendly and knowledgeable and provided me with all the information I needed to make the best decisions. George Reyes made the financial and paperwork aspects of the purchase a breeze. He explained l the additional services/options offered and did not try and push me in any way. The overall experience was truly exceptional and I will recommend Ron and Prestige Motors to everyone I know. More

Steve Lapidus is the man to see at Prestige Mercedes! I wanted the C300 and Steve made it work... First I called him and asked to set up a test drive, I couldn't leave my office (located on 17N) so he drov wanted the C300 and Steve made it work... First I called him and asked to set up a test drive, I couldn't leave my office (located on 17N) so he drove the car over to me just so I could test drive, then when it came to talk about numbers he didn't pressure me and he listened to what I wanted... wait... the service gets even better, I was ready to sign and it was getting late in the afternoon, I couldn't leave so he brought all the paperwork to me along with a Starbucks! Steve Lapidus is all about service and I have changed over from BMW to Mercedes and I will only refer and work with Steve from now on! Thanks Lapidus!!! More

Went back to Prestige Mercedes Benz after my family has been purchasing and servicing with them for years to take my turn at purchasing a Mercedes. Was greeted and dealt with Henri, a true gentleman who wa been purchasing and servicing with them for years to take my turn at purchasing a Mercedes. Was greeted and dealt with Henri, a true gentleman who was very well prepared and had full knowledge of the Pre-Owned inventory. I went in looking for a C300 Sport, and they didn't have any I wanted, but I was presented with and ended up buying a CLK 350 which I absolutely love and fits my needs and style better. Customer service was fantastic and I sent him two referrals in the past week, my brother and close friend whom they both purchased from him and had nothing but nice things to say. I will continue to send people and do business with Prestige for life! More

I recently leased a new Mercedes and was impressed with the level of service at this dealership. Phil went above and beyond as my salesman and I would highly recommend this dealership and Phil. The proce the level of service at this dealership. Phil went above and beyond as my salesman and I would highly recommend this dealership and Phil. The process was quick and easy and I can't wait to enjoy my new car! More

This has been my fifth MB with as many dealerships. By far, Prestige is the best. Chris Amigron is the most professional salesman I have ever had the pleasure of doing business with. He is courteous, prof far, Prestige is the best. Chris Amigron is the most professional salesman I have ever had the pleasure of doing business with. He is courteous, professional, kind. He bent over backwards to make my deal happen and I recommend buying your car from him ONLY. More

Had a great experience at Prestige Mercedes Benz with Rene Garcia. I got the car and options I wanted. And a price I am very happy with. Rene Garcia. I got the car and options I wanted. And a price I am very happy with. More

I have owned two Mercedes and was looking to purchase my third. I have dealt with a rival dealership, Benzyl Bush for years .When I met John at Prestige, he was terrific, he was honest, never pressured, g third. I have dealt with a rival dealership, Benzyl Bush for years .When I met John at Prestige, he was terrific, he was honest, never pressured, gave me all my options and was a joy to work with. He was extremely professional and very knowledgeable. He was patient, spending many hours with me making decisions on color and extras. He wanted me to have what I wanted. My entire experience with both John and manager Ray were wonderful. Based on my experience with Prestige and John I would strongly recommend them both to anyone. More

I have leased 2 cars from Rob Kant and I plan on leasing a third shortly. While I have always had a good experience with other salespeople at this dealership, Rob is by and far the best. He does everything a third shortly. While I have always had a good experience with other salespeople at this dealership, Rob is by and far the best. He does everything at the highest level and pays attention to every detail. More

Mr.ROBERT KANT WAS A TRUE PROFESSIONAL. HE GUILDED US THROUGH THE ENTIRE PROCESS AND BEST OF ALL HE WAS HONEST AND TRUSTWORTHERY. WE THANK ROBERT AND THE ENTIRE DEALERSHIP FOR THEIR SERVICE. WE WOULD R THROUGH THE ENTIRE PROCESS AND BEST OF ALL HE WAS HONEST AND TRUSTWORTHERY. WE THANK ROBERT AND THE ENTIRE DEALERSHIP FOR THEIR SERVICE. WE WOULD RECOMMEND THEM TO ANYONE...... THE GRIPPO FAMILY More