Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thorough and informed delivery of product. Extremely helpful and diligent during all stages of the transaction. Able to quickly iron out any minor issues that arose. helpful and diligent during all stages of the transaction. Able to quickly iron out any minor issues that arose. More
This is the third Mercedes leased from Prestige and this was the best experience thus far. Andrew Franco is a true professional, courteous and committed to excellence. was the best experience thus far. Andrew Franco is a true professional, courteous and committed to excellence. More
Mr. Garcia provided excellent customer service. He is very professional and patient. He made the overall car buying process as easy as possible and hassle free. He did not haggle me about the price that very professional and patient. He made the overall car buying process as easy as possible and hassle free. He did not haggle me about the price that I wanted to pay for the car, which I appreciated. More
Previously bought a car at Prestige and was treated well, but this visit met with Robert Serrano who defines why car salesmen have horrible reputations. Classless, rude and liar describe him accurately. but this visit met with Robert Serrano who defines why car salesmen have horrible reputations. Classless, rude and liar describe him accurately. More
John was very polite and informative about the different John was very polite and informative about the different models I was asking about. He helped me choice which model was best for my needs. He w John was very polite and informative about the different models I was asking about. He helped me choice which model was best for my needs. He was genuinely concerned about giving me the best deal possible. I would highly recommend him to anyone who is interested in buying a Mercedes-Benz. More
A five star review for a five dealership and manager! A five star review for a five dealership and manager! We are a local corporation and we like to buy quality cars; namely Mercedes-Benz being one of A five star review for a five dealership and manager! We are a local corporation and we like to buy quality cars; namely Mercedes-Benz being one of the marquee brands. We were looking for a lease on a new vehicle for our Chairman's use and we decided to visit this new dealership. We were taken by the design and modern setting and the warm greeting once you walk in. We dealt with an initial salesperson but our major interaction and what sealed the deal was Robert Serrano. Mr. Serrano is the Manager and he was cordial, informative and made what is considered a scary process easy. In fact, we even agreed on pricing and a promise that he said stood out, "we are here to earn your business and make this a family oriented environment." I have heard good reviews on their service center and based on my experience (a very positive one) I had with Mr. Serrano; we'll be back again! In fact, he will gain our personal buys and any interaction of people that ask me for a referral will be promptly directed to Mr. Serrano. It is easy to see way Mr. Serrano is at the top of the management team; he cares and knows the business. The customer service was great, we were offered coffee, water, juice and the entire process was done under an hour. Rest assured! Mr. Serrano and Prestige MB have earned and will keep my business. Thank you again for such a wonderful experience! More
I had a great experience purchasing my first Mercedes at the dealer. I owe much of it to my salesperson, Rene, as he worked very hard to earn my business. The process was smooth and relatively painless an the dealer. I owe much of it to my salesperson, Rene, as he worked very hard to earn my business. The process was smooth and relatively painless and I was happy with the result. He also helped to resolve a previously unnoticed cosmetic issue free of charge. I look forward to my next transaction with Rene and Prestige. More
I have bought four cars from this dealership and from the same salesman, Falgun Mody. The dealership is first rate and Falgun is a great salesman. He is always friendly and works hard on our behalf. same salesman, Falgun Mody. The dealership is first rate and Falgun is a great salesman. He is always friendly and works hard on our behalf. More
My overall experiene with Prestige Motors has been a positive one. Although I don't like the appearance of the new show room (cold), the customer service has not changed. My salesman Andrew Franco was positive one. Although I don't like the appearance of the new show room (cold), the customer service has not changed. My salesman Andrew Franco was responsive to my needs and ultimately provided me with the vehicle I was looking for. This was my second leased car through Prestige and will return for a third. More
My first day visiting the dealership I left with a 2010 c300 sport. The car is great, Henri was very helpful in finding exactly what I was looking for and was also extremely friendly. c300 sport. The car is great, Henri was very helpful in finding exactly what I was looking for and was also extremely friendly. More