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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

March 28, 2022

Always helpful and great quality of service. Special thanks to Dave Rovello and the service team in taking care of us over the years. More

by Knpnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rovello, Jeff Chun
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your kind remarks for Dave Rovello. It's great to know that our service team has been so helpful to you over the years as well.

March 28, 2022

Great dealer Very professional. Salesman was best ever. Made my buying experience very simple and easy. More

by RON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, David Wong
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our team member was the best ever and able to make your car buying experience very simple and easy. Thanks!

March 28, 2022

My experience was great and I recommend anyone to Mercedes Benz of Paramus. The ppl was friendly and nice, I felt comfortable and my salesperson helped me to chose the the vehicle that fits me. I am More

by ANTIONETTENORMAN75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that your experience was great and you're willing to recommend us as well. We also enjoy knowing that our team helped you select the right vehicle for your needs. Thanks!

March 27, 2022

Amazing experience. Everybody treats you the way you want to be treated when looking for a car. No tricks, no games. Went to many dealerships and none of them touched th More

by SCHNIGBOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henri Sabar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mutter - 10 ??
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Thanks for your enthusiastic review! It's wonderful to know that our team is so helpful and we really, really appreciate your kind remarks. We'll look forward to helping you again with any future needs.

March 27, 2022

The service was excellent I was in and out I’m still waiting for some help with my overpayment when I purchased the vehicle I was told a price wrote a check three months later received the late notice f More

by PRESNJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sirota, Carol Dooley
March 26, 2022

they ask for a pat on the back before the customer is satisfied with the service. very annoying More

by ANDYEPST
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Zarour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

March 25, 2022

Very bad dealership I never see in my life . I am never come back . Lam. More

by DAVID.LAM859
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jieun Chun, David Wong
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

March 22, 2022

Pleasant experience constant in touch. On time work completion. Physical setup is very nice. Rest rooms are clean. More

by gor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomar
Mar 23, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that you had pleasant experience, and our team kept in touch, and your work was completed on time. Thanks for your kind remarks.

March 22, 2022

Great service set up an appt and got taken care of brought the car for service and they contacted me with updates I didn’t have to call for anything More

by Aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley James
Mar 23, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's so nice to know that our team made sure you were updated, and your service visit was great.

March 21, 2022

All went smoothly. Loaner was as promised . Car serviced as promised. Thank you. Will recommend to others. More

by Ron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Semeraro
Mar 22, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team was helpful and you received good service, and you appreciated the loaner car. Thanks for your willingness to recommend us as well.

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