Mercedes-Benz of Paramus

Oscar Morejon is pure class. Delivers on what he says and treats you with respect. While I was not in the market for one of the higher end cars that they offer I feel like I was treated with respect and and treats you with respect. While I was not in the market for one of the higher end cars that they offer I feel like I was treated with respect and integrity through the entire process. Oscar made buying my first Mercedes a great experience. I wish that there were more Oscars out there selling cars!!!!! I would send anyone interested in buying a Mercedes his way. I hope that their service department is well run as their sales floor although I hope not to see them very often :) Evan More

My experience with this dealership has been great. My sales rep/Phil Campbell has been extremely helpful and thorough. He has made me feel like a valued customer. He goes above and beyond to satisfy al sales rep/Phil Campbell has been extremely helpful and thorough. He has made me feel like a valued customer. He goes above and beyond to satisfy all my requests/inquiries/needs. etc. More

The service provided by Phil and the service team was professional and exceptional. The best purchase experience I have had. I would definitely recommend and refer friends and family to Phil and the professional and exceptional. The best purchase experience I have had. I would definitely recommend and refer friends and family to Phil and the rest of the team. Thank you. More

I did send the email today Friday, March 9, 2012, at appx 10am, to replace the right parking lamp light bulb (burned out) and got no response via email. At 2:15pm, did call for the same service and customer 10am, to replace the right parking lamp light bulb (burned out) and got no response via email. At 2:15pm, did call for the same service and customer representative notified me that I need to make schedule for this service and the next appointment available on Saturday, March 10, 2012. In addition representative told me this service also will cost me the labor and parts. I then did call another MB dealer Benzel and Busch in Englewood, NJ. The Service representative told me I do not require any appointment for to replace only light bulb and I only have to pay for the light bulb and there will be no labor charges for this service. I think why I should go to Prestige for any kind of service while there are better dealers around. Please look into this matter and thanks to take your time Best regards, Saleem Bukhari 201-244-6184 salbukh@yahoo.com More

I am a repeat Prestige customer of Certified Pre-owned vehicles. Earlier last month I purchased a 2010 CPO S550 4matic. My sales person was John Ademaj. As I was an educated consumer, John did a fantas vehicles. Earlier last month I purchased a 2010 CPO S550 4matic. My sales person was John Ademaj. As I was an educated consumer, John did a fantastic job in trying to address my needs from options and price considerations to overall trade and buy value. He worked with me virtually the entire day to achieve my goals and expectations and ultimately put me into the car that very day. As with most same day purchases there are always a few loos ends to deal with. Those quality control and service issues were supremely addressed and dealt with by Devin Prediger. Devin not only provided the friendly straight forward service I always receive at Prestige service, but went above and beyone to have my issues dealt with and remedied promptly, on an expedited basis and with as little inconvenience to me as possible. Overall, I am very pleased with the service from both a sales and service perspective and look forward to a long and pleasant sales/service relationship with the Prestige dealership. More

First, I love this vehicle (350) and decided to purchase First, I love this vehicle (350) and decided to purchase it after several lease extensions. The service department is outstanding. I was totally im First, I love this vehicle (350) and decided to purchase it after several lease extensions. The service department is outstanding. I was totally impressed with the customer experience and the amount of branding done in this dealership. This brought me to an entirely new level in automobile ownership experience. I appreciate the close contact and especially the follow up post completion of service. Everyone is totally curteous, friendly and thorough. My initial lease experience with Phil Campbell was also outstanding. Phil is a very professional and polished individual. No hard sell. He told me what I needed to know, allowed the product to sell itself and provide great follow up post completion of the lease. When I made the decision to purchase the vehicle,Phil worked extensively with his Sales Manager to try to accomodate my pricing and options requirements. More

I have never had a dealership that was so attentive to my I have never had a dealership that was so attentive to my needs and my car's needs. I deal with Jon Polera in service, who has been exceptional thr I have never had a dealership that was so attentive to my needs and my car's needs. I deal with Jon Polera in service, who has been exceptional through my last three services. From the ease of obtaining a loaner vehicle to the explanations of what my vehicle needs and should have done, the communication is excellent. Even the prices of normal and not-so-normal repairs are reasonable. I love to send people to this dealership because it is such a stark difference from how people are normally treated as a "customer". Prestige truly makes you feels like a client and member of their dealership. My only regret is that I already owned my Mercedes when I discovered Prestige MB, but it is the only place I will purchase my next vehicle. Thanks Jon and Prestige and keep up the good work! Pete More

This was my huband and my fourth buy at Prestige and my first solo buy there. I couldn't be more pleased with the service and the product. Everyone there has been super quick to attend to my needs and re first solo buy there. I couldn't be more pleased with the service and the product. Everyone there has been super quick to attend to my needs and requests. The initial response by Mr. Campbell was respectful, quick and thorough. He answered every question but was never "pushy". He and Mr. Belcastro were informative, and they gave me time to make my decisions. My entire experience at Prestige was a positive and pleasant one. And that's quite an accolade for an automotive sales situation. Kudos to you. More

As stressful as it can be to by a car, Phill Campbell made it an enjoyable experience and I felt very much at ease. I felt no pressure to purchase and enjoyed the conversion we had throughout making the made it an enjoyable experience and I felt very much at ease. I felt no pressure to purchase and enjoyed the conversion we had throughout making the deal to purchase my car.  Phill demonstrated his professionalism and knowledge by providing detailed answers in response to my many questions, all before I had agreed to any purchase.  He exhibited the patience and courtesy it is often hard to find. His willingness to spend all the time necessary to satisfy my needs was the clincher. Deal done. I am very pleased with the overall experience, and highly recommend both the dealership and Phill Campbell.   More

My husband and I have purchased several cars from Prestige Mercedes Benz. The reason we continue to patronize Prestige Mercedes is because the overall experience is unlike any other car dealership w Prestige Mercedes Benz. The reason we continue to patronize Prestige Mercedes is because the overall experience is unlike any other car dealership we have experienced. Our most recent purchase with Phil Campbell was exceptional. Mr. Campbell was extremely professional and, in our opinion, treated us like royalty even though we had some credit issues. He treated us with respect and did everything he could to get the deal done. We appreciate his efforts tremendously. We also would like to thank Mr. Branch and Mr. Dedesco for their professionalism and kindness. More