Mercedes-Benz of Paramus

I recently purchased a used c300 from prestige of Paramus and my experience was great! I dealt with Phil Cambell who put me at ease and was amazing! He took care of everything and made buying a vehicle the and my experience was great! I dealt with Phil Cambell who put me at ease and was amazing! He took care of everything and made buying a vehicle the easiest process of my life. Phil was honest and straight forward from the start, and really tended to my needs. I never felt more comfortable and sure of a car purchase before thanks to his kindness and friendly Deminor. In short I will definitely purchase another Mercedes from prestige motors and for sure have Phil handle everything! More

My experience with Prestige MB and more specifically, Onofrio, was refreshing. I already knew the price of the car beforehand because I did all the comparisons and research. However, it was apparent t Onofrio, was refreshing. I already knew the price of the car beforehand because I did all the comparisons and research. However, it was apparent that my salesman, Onofrio, was not just trying to sell a car, but building a relationship and that is something you can't put a value on. He had several other customers waiting for him, yet, he did not rush the process. His knowledge of all the vehicles and other luxury automobiles was second to none and made the decision process easy. Having bought several MB vehicles from other dealers, I have to say my only regret this time around was not having come to Prestige MB sooner. You now have a customer for life!!! Thanks. More

Andrew is one of the most professional and knowledgible car salesman I have ever met. He made the process of switching from a Lexus to a Mercedes very simple and pleasurable. The entire "Mercedes Experienc car salesman I have ever met. He made the process of switching from a Lexus to a Mercedes very simple and pleasurable. The entire "Mercedes Experience" was an excellent one and I highly recommend Prestige and Andrew, particularly if this is the first Mercedes you are buying/leasing. More

This is the third car I purchased from Prestige Motors in the past 14 months, and I should stop here and say this is the third car I purchased from Jim Guardino in the past 14 months. I make this distinction the past 14 months, and I should stop here and say this is the third car I purchased from Jim Guardino in the past 14 months. I make this distinction because you may buy one car from a nameless/faceless dealership, but you don’t return and buy multiple cars from a dealership. You return and buy multiple cars from a great salesperson representing a great dealership. One does not work without the other, and Jimmy fits that description perfectly. He is a breath of fresh of air in a world where many sales people care little about their clients and more about themselves. Jimmy is an intelligent, dedicated, high integrity and honorable salesperson. I say that because his post sales process and behavior from my first purchase last year resulted in me returning this year and buying another car from him (a 2012 CLS63 AMG). I did so with pleasure because Jimmy nurtured our relationship throughout the year (in a post-sales process that is unmatched in my experience). So returning was simple and the buying decision and experience was easy and once again a pleasure. Jimmy is valued asset to your dealership and the reason I (without even so much as a thought) continue to recommend Prestige Mercedes Benz to my friends and colleagues. Also, on this transaction Jimmy introduced me to Michael Belcastro (Business Manager) who was also very professional and informative. The closing process was late in the day on a Saturday and Jimmy and Mike took the time to insure everything was handled like I was the first customer in their day even though I know I was there last. In fact they both stayed late (after the dealership closed) to finish my transaction with high quality and to my upmost satisfaction. The entire sales and closing process was smooth and I ended up buying a great car from Jimmy and quite a few extra products and services from Mike. They both were terrific, and because of them I now have a very comprehensive total offer of a great vehicle and supporting products/services from Mercedes Benz and Prestige Motors. The combination of Jimmy and Mike is quite powerful and together they represented the Mercedes Benz brand and the Prestige Motors Dealer network extremely well. They are to be commended for their professionalism, excellent customer service, and extra effort. Sincerely, John Bruno More

GREAT experience. Ray Costello and Falgun Mody helped me get this fantastic car (2011 E350) which I love, they gave me a great price and terms. Both gentleman are very professional and knowledgeable. And I get this fantastic car (2011 E350) which I love, they gave me a great price and terms. Both gentleman are very professional and knowledgeable. And I really mean it. I bought many cars before, but I never had the pleasure to deal with such a great people. I'm highly recommending this dealership and this two professionals. More

Very efficient and friendly service. Phil was extremely competent in all facets of the transaction. I needed to close quickly and he understood and was very respectful of time constraints. competent in all facets of the transaction. I needed to close quickly and he understood and was very respectful of time constraints. More

My experience at Prestige Mercedes was extremely My experience at Prestige Mercedes was extremely pleasant. Falgun Mody is an exceptional sales consultant. He is very efficient and well-spoken. My experience at Prestige Mercedes was extremely pleasant. Falgun Mody is an exceptional sales consultant. He is very efficient and well-spoken. He is very attentive to all of my questions and concerns, and I truly enjoy working with him. I have been a loyal customer to Prestige for many years, and Falgun has always gone above and beyond to make me satisfied with my new car. He is meticulous and organized and this in turn makes my experience stress free. I would also like to say that Michael Belcastro the Business Manager was very friendly and pleasant to work with. I am looking forward to enjoying my new car, and Falgun Mody was very instrumental in making sure I was completely happy. Thank you, Lois Killough More

To Whom It May Concern: When I visited the Prestige To Whom It May Concern: When I visited the Prestige Mercedes dealership about 2 weeks ago, I was not sure I was going to be leasing a Mercedes. I was To Whom It May Concern: When I visited the Prestige Mercedes dealership about 2 weeks ago, I was not sure I was going to be leasing a Mercedes. I was greeted by a friendly receptionist and I was introduced to a sales representative very quickly. James was wonderful!!! There are always so many stereotypes with car salesman and the overall expereince. However, I did not expereince any of them. James was professional, approachable and the most important.....honest. We gave him a number and he did his best to get the price within that range. Once we "made a deal", James made the leasing process quick and painless.....and the best part was driving my new Mercedes home! I have already recommeneded James and Prestige Mercedes to numerous friends, one of which will be visiting soon! Overall fantastic, painless and pressureless experience! Thanks so very much! More

I am so honored to have meet such a noble car salesman like Mr. James Guardino, I have been buying cars for years and i have never had such an experience as i had with Jim. Let me start by saying it was like Mr. James Guardino, I have been buying cars for years and i have never had such an experience as i had with Jim. Let me start by saying it was not easy for him because I was a special case in the making, to make a long story short what i thought I had purchase previously was not what i had really wanted, He understood and worked so hard in trying to make me happy and get the vehicle that i wanted, His diligence, drive and determination to make this sale work was awesome. I am so happy with my new 2012 ML 350. Ypu can be sure i will recommend Mr. Guardino to anyone i know who wants to purchase or lease a Mercedes Benz and receive the ultimate experience as what i did with Jim. Thanks again Jim MIchelle Ortiz Bronx, NY More

Working with Rick Ruggiero has been the most professional experience I've ever had w/a service agent. Rick has been very helpful each time I bring my car in for service. He is the absolute best at what he experience I've ever had w/a service agent. Rick has been very helpful each time I bring my car in for service. He is the absolute best at what he does. I cannot stress how the customer service provided by this division goes a long way. Keep up the GREAT WORK!!! L. Dowdy More