Mercedes-Benz of Paramus

Overall the entire experience of purchasing a CPO vehicle from this dealership was surprisingly wonderful. Salesman was very courteous and friendly, so were the rest of the staff. Car buying, financing and p from this dealership was surprisingly wonderful. Salesman was very courteous and friendly, so were the rest of the staff. Car buying, financing and post delivery were excellent. More

I truly can't say enough positive things about Phil Campbell. This is my third Mercedes SLK and, having gotten my last two SLKs through other dealerships/salespeople who were less than stellar, I can' Campbell. This is my third Mercedes SLK and, having gotten my last two SLKs through other dealerships/salespeople who were less than stellar, I can't emphasize how much I appreciated having a salesperson like Phil Campbell this time around. Phil added value to the transaction by helping me make good decisions about what options, etc would best suit me. I took a long time to make my mind and ended up wanted something so specific I ended up with a special order - but Phil was extremely patient with my process and helped me and added value every step of the way. There was no pressure or hard sell. Phil's service was fantastic throughout. He worked very, very hard to make everything as easy as possible for me and bent over backwards to meet my needs and help me every step of the way. In addition to being an outstanding salesperson with superior knowledge, Phil is a kind and caring person who genuinely cares about seeing his clients happy. How many car salespeople do you know that you would say that about? I would have said none, until I met Phil. I would recommend Phil Campbell whole-heartedly - in fact, I already have: I've sent several of my friends to him. Prestige is very lucky to have him. He is one of a kind! And I LOVE my new SLK! The re-design is to die for! Driving it with the top down is the highlight of my day! THANK YOU PHIL!!! More

Friendly, patient, instructive, deep knowledge about car, and a pleasure to work with! I will certainly recommend Richie to others and I will surely come back to him for my next car. car, and a pleasure to work with! I will certainly recommend Richie to others and I will surely come back to him for my next car. More

He is fast and knows the cars well. He knows how to satisfy customers and what we need. I would definitly visit him again and would like to recommand to all my friends who are looking for mecedes! satisfy customers and what we need. I would definitly visit him again and would like to recommand to all my friends who are looking for mecedes! More

I owned a ML350 for over 8 years, so I knew that I wanted the same car. Over the years, my family has developed a relationship with Darren Maynard. As soon as I called him and informed him of what I wanted the same car. Over the years, my family has developed a relationship with Darren Maynard. As soon as I called him and informed him of what I wanted he got to work on my request and delivered to my satisfaction shortly after. So far I am very happy with the choice I made, and of course with Darren's professional service, he always put 150% of his effort and makes sure that the customer is always satisfied. I also have to mention the great service provided by Joseph Marino, your Client Care Representative, and by William Berardino in the Finance Department. More

Darren and everyone else involved created friendly atmosphere and pleasant experience. There was no pressure or sales gimmick. Once we agreed about the price, steps of going thru car return, financing atmosphere and pleasant experience. There was no pressure or sales gimmick. Once we agreed about the price, steps of going thru car return, financing and new care intro were done pretty fast. I am happy with overall experience. More

Phil was thorough and helpful, friendly and patient. He followed through as promised and was clear and easy to understand. His pleasant and low-key demeanor made him a pleasure to work with. I would highly followed through as promised and was clear and easy to understand. His pleasant and low-key demeanor made him a pleasure to work with. I would highly recommend working with him. More

Great experience at the dealership, professional and friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my deliv friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my delivery, but they were very busy and obviously sell a lot of cars at this dealership for a reason. More

Darren Maynard is the ultimate salesman. He went the extra mile for us. He was very patient and spent a lot of time discussing the car of our choice. He made sure we got the best possible deal..he mad extra mile for us. He was very patient and spent a lot of time discussing the car of our choice. He made sure we got the best possible deal..he made the paperwork quick and painless. More

Does anybody remember good Customer Service? How about SUPERIOR Customer Service? Well, look no further because Prestige Mercedes definitely offers this, as well as a great car buying experience! We recen SUPERIOR Customer Service? Well, look no further because Prestige Mercedes definitely offers this, as well as a great car buying experience! We recently visited Prestige and of course I entered with my guard up as I would do in all other dealerships I visited. Upon entering, approx. 1 hour before closing, we were greeted with a warm welcome by 2 lovely ladies, Samantha (and I forgot the other lady's name). I told her I was inquiring about the C300 and she immediately connected us with Jonathan Gutierrez. Upon introducing ourselves we completely felt welcome and the guard had gone down (a little). He took his time to explain many options as well as take us for a test drive in several cars, by this time the dealership was closed but Jonathan assured us it was not a problem and we could take our time in deciding on a car. He again, worked with us to give the best possible deal as well as a car that fit our needs to a T! By the next day, we drove out with a Brand New C300 which again, exceeded our every expectation and made this the BEST Car buying experience Ever!! We cannot Thank Jonathan as well as Samantha enough for the professionalism and courtesy that they gave us! I cannot recommend them enough and I wish anybody reading this will take our advice and visit this magnificently run business and the wonderful staff they have!! Thank you & Thank you again for making my daughter one of the happiest girls around! More