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Mercedes-Benz of Paramus
Paramus, NJ
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,799 reviews
March 28, 2022
Was not happy with the service. . now they also charge for the EZ pass which I do not need because I have my own when you get a loaner car.. because of there own mistakes . now they also charge for the EZ pass which I do not need because I have my own when you get a loaner car.. because of there own mistakes More
by saavedrai1
Verified CustomerEmployees Worked With
David
March 28, 2022
Rob was super helpful! He is the best at meeting all of your needs! H He is the best at meeting all of your needs! H More
by ALEXA.RICKERT
March 28, 2022
Mercedes-Benz of Paramus was a great experience and their customer service is very satisfying. customer service is very satisfying. More
by CALLESHA.SHARPE
Employees Worked With
March 28, 2022
Not happy with service as I explained my sensor situation when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2 when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2-4 days whereas the loaner has limited miles and because I travel I can’t leave my vehicle. This is an inconvenience. More
by RETIREWILKINS463
Employees Worked With
March 28, 2022
Initial service, experience we're great for a warranty repair. But my left rear tire has been losing air ever since, and all tire sensors were off. Not sure what happened, but don't like it - repair. But my left rear tire has been losing air ever since, and all tire sensors were off. Not sure what happened, but don't like it - More
by JM
Employees Worked With
Ingersoll
March 28, 2022
Salesman was in a hurry to sell a car. That was his main goal. Did not bother introducing me to the Mercedes Benz app That was his main goal. Did not bother introducing me to the Mercedes Benz app More
by Lynn
Employees Worked With
March 28, 2022
My wife and I walked into a very clean and welcoming dealership. Our sales rep Mike Rosa was outstanding! He was friendly, honest and very informative about the vehicles. The entires process was smooth dealership. Our sales rep Mike Rosa was outstanding! He was friendly, honest and very informative about the vehicles. The entires process was smooth from start to finish. The entire team at the dealership provided great customer service! More
by Heze26
Employees Worked With
Mike Rosa
March 28, 2022
Excellent service and the personal very friendly staff,next time we will be happy to get back with you staff,next time we will be happy to get back with you More
by IGALAN59
Employees Worked With
Other Employees :
Martin Guzman, Kevin Cumberton, Scott Gordon
