Mercedes-Benz of Paramus

Scam artists, the whole lot. Stay away from this place for your own good. Took my 2004 E500 for a c-service - which is an A + B service. Walked out of there $1900 poorer with serveral fault codes still no for your own good. Took my 2004 E500 for a c-service - which is an A + B service. Walked out of there $1900 poorer with serveral fault codes still not fixed. The B service they eventually did you can get at MBenz Morristown or Greenwich for $460. They claim they look at the fault codes on your instrument cluster to decide what to do. Thats just a scam. Most or all of the work they quoted me individually - you can get at any decent MB dealership for a flat rate. They try to get at you by quoting individual charges for your oil service, brake inspection/fluid, dust/air filter and even a general check of other items e.g. axle, throttle they bill you separately for. By the time they tote it up you're well over $1,000 not including recommended work. They completely cleaned me out. Went to morristown a week later with Wife's GL and walked out a happier man after paying $470 for my B service. do not make the same mistake I made. They are scammers. Unlike every other MB dealer in the area, they will not quote a flat-rate for service. They get you in and then scam you by itemizing each check and billing your separately. On top of the $1900 I paid them, the service advisor had the nerve to charge me $25 for a coolant cap (which had been corroded)...perhaps it should have been completementary. But no, they want every penny of your hard -earned dollars. I called them and asked why they're the only dealer in the area operating like this....crickets....no answer. Just fudging...and telling me how every other benz dealer in NJ must be wrong and they're right. More

Mr. Anthony Amelio is a good sales representative because I have no intention to buy a 2009 SUV during that day only I was amused of the good offer he gave me to trade-in my Toyota. Mr. Anthony Amelio, is an I have no intention to buy a 2009 SUV during that day only I was amused of the good offer he gave me to trade-in my Toyota. Mr. Anthony Amelio, is an asset to your company coz he treat us well during the negotiation of the price of the ML 350. The only thing I can say is keep up the good work. More

Customer service was excellent. Very friendly and qualified salesman. Took interest of our families interests and found the best car for us. One of the best salesmen I have encountered. qualified salesman. Took interest of our families interests and found the best car for us. One of the best salesmen I have encountered. More

Mr. Gutierrez assisted me when I went to prestiege to enquire some information on a vehicle I would like to purchase. He has been very helful and attentive. enquire some information on a vehicle I would like to purchase. He has been very helful and attentive. More

Well I expected to be intimidated but upon entering the dealership I immediately felt welcome. The showroom was impeccably clean and bright and I was greated promptly. I was introduced to Onofrio and least dealership I immediately felt welcome. The showroom was impeccably clean and bright and I was greated promptly. I was introduced to Onofrio and least be said I couldn't remember his name lol. He was very friendly and listened to me before he spoke, I think that is a great quality in a sales person. I wasn't ready to buy on my first visit just look at what might make sence for me to drive. Onofrio gave me the information I was seeking and we exchanged our contact numbers , although I know he wanted the sale that night he understood my situation and didn't add undue pressure that definatly would have chased me away! He contacted me periodically sand when I was ready we made a time for me to come in and do the deal. I love my new Mercedes , and the man who sold it to me being professional and informed. I look forward to recommending Prestige and Onofrion to my friends and family. Thanks Prestige!!! More

This was our third transaction with Prestige-Mercedes and by far the easiest. Ken Cundari was professional and straight-forward during the negotiation process. Without reservation, I can recommend Ken to by far the easiest. Ken Cundari was professional and straight-forward during the negotiation process. Without reservation, I can recommend Ken to anyone seeking a purchase or lease with Prestige-Mercedes. More

I felt lucky that Prestige had the exact car I was looking for & that Chris Amigron was my sales rep. He was friendly, easy to talk to, and honest. Although I was buying a used car, I felt like I w looking for & that Chris Amigron was my sales rep. He was friendly, easy to talk to, and honest. Although I was buying a used car, I felt like I was treated like a million bucks! Chris spent so much time discussing the sale and procedures with me. He is a genuine person and a real professional. I would definitely buy another car from him. Adam Sugalski assisted me in getting set up in the new car. There were so many features that I was unfamiliar with. Adam was patient & professional as well. More

I could not be happier with my purchase. My sales person listen to everything I asked for and went above and beyond to help me get the car I wanted. He even checked in on me after I purchased the car to see listen to everything I asked for and went above and beyond to help me get the car I wanted. He even checked in on me after I purchased the car to see how I liked the car and if I had any questions. I have never had such amazing service at a dealership before and I have owned a Volvo and Land Rover. I have recommended others to Andrew already. Keep up the great job, I am a customer for life!! More

I live in New York but I choose Prestige Motors because of the friendly, Professional treatment I receive there. There is no better auto sales person than Ken Cundari who takes an great deal of time befor of the friendly, Professional treatment I receive there. There is no better auto sales person than Ken Cundari who takes an great deal of time before and after an auto sale to be extremely helpful. Ken is very knowledgeable in explaining all the new functions of today's automobile. In the service department Richard Lombardi, and Lou Vitale are the best, they are outstandingly helpful in the service of your Automobile. More

I received a call from Andrew. Under a promotion that Mercedes was running, I would qualify for a new lease within three months. Within the same day, Andrew secured an early turn-in, that put me in a new Mercedes was running, I would qualify for a new lease within three months. Within the same day, Andrew secured an early turn-in, that put me in a new car, with better specifications than I requested, with the minimum downpayment, at a lease that was the same I was paying. 24 hours later, I collected the car - the car was prepped, sitting in front of the dealership. The paperwork was ready and I was in and out of the dealership within an hour. Andrew is a consummate professional, who always wants to do right for his customers. This is my third lease from Mercedes and my second through Andrew. I trusted Andrew's judgement from the beginning and a friendship ensued. Anytime I would call, trhere was always a friendly voice on the other end of the phone, ready to answer any question or offer help in any way. When I needed a service issue, Andrew coordinated it with the service personnel, to ensure the minimum wait time and ultimate satisfaction. I am a very satisfied Mercedes customer and I will continue to support Mercedes through Prestige and through Andrew Franco. More