Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent experience. The atmosphere was very professional and dealing with Ken Shattuck. He was experienced and knowledgeable. I would definitely recommend the dealership and the salesman. Wo professional and dealing with Ken Shattuck. He was experienced and knowledgeable. I would definitely recommend the dealership and the salesman. Would also get all my future cars here. More
I first went to Prestige in 2003 and leased a C230. Falgun Mody was my salesman and I liked the the way I was treated so I came back and bought a 2008 C300 from him. This time I leased a 2013 GLK350 fr Falgun Mody was my salesman and I liked the the way I was treated so I came back and bought a 2008 C300 from him. This time I leased a 2013 GLK350 from Falgun and again was treated to excellent customer service. Falgun is friendly,knowledgeable and works to make sure the buying experience is pleasant. When I come back for my next Mercedes I will be buying it from Falgun Mody. The reason the rating for price is good rather than great is that who wouldn't want to pay less for a car? More
My expirience at Prestige motors was the most unique experience i have ever experienced at a car dealership. they really do care about their clients, and when i sat down with Falgun i was able to connec experience i have ever experienced at a car dealership. they really do care about their clients, and when i sat down with Falgun i was able to connect on a different level and the conversation went smoother. they make you feel comfortable the whole time givng you an experience you will never forget. Falgun also followed up with me a couple of days later to make sure i was enjoying my new mercedez. The whole staff was great from David Branch to the finance manager Tarek. More
Hi this is atia I have a some thing good words in my mind for Phil Campbell he is a great dealership always he has every thing dun always he is very friendly and nice he is Gona be my dealership always thank for Phil Campbell he is a great dealership always he has every thing dun always he is very friendly and nice he is Gona be my dealership always thanks phill More
This is our 3rd Mercedes from Prestige. We have always been pleased with the dealership and that is why we come back. Robert Kant is our salesman. He is GREAT! Took ever call we made and answered every been pleased with the dealership and that is why we come back. Robert Kant is our salesman. He is GREAT! Took ever call we made and answered every question we had. He was a pleasure to work with. He is just a really nice person. We will be buying more cars from him!!!! The entire dealership was impressive. Every person we met that helped us was very professional and helpful. Made the experience of getting a car enjoyable. More
Jeff Chun is professional, extremely helpful and knowledgeable. His follow up is simply amazing. I emailed a few Merceds-Benz dealers regarding some cars I was interested in. Jeff emailed and contac knowledgeable. His follow up is simply amazing. I emailed a few Merceds-Benz dealers regarding some cars I was interested in. Jeff emailed and contacted me within minutes with all the info and details while other dealers either never replied or replied without much clue in days. I live in NYC but Jeff convinced me to make my way to NJ and it was well worth the travel. It was only matter of hours before I took delivery of vehicle with exact option I needed at price I think more than fair. Jeff is the best. He never pressured me and was always straight forward. Thank you Jeff for such a wonderful experience!!! I will not hesitate to recommend Jeff to anyone looking for Mercedes-Benz. More
Overall Prestige is a great dealership. Very professional and customer satisfaction oriented. Andrew Franco was a fantastic sales representative to deal with. Andrew made me feel comfortable t professional and customer satisfaction oriented. Andrew Franco was a fantastic sales representative to deal with. Andrew made me feel comfortable throughout the process and he was well prepared and made everything easy for me. He took the time to move all of my personal items from my old car to my new car and he even programmed the exact radio stations, in order, to my new car. I highly recommend Prestige and Andrew Franco. More
Approximately 3 months ago my girlfriend and I purchased a car at Prestige and had the pleasure of working with Andrew Franco. Upon recommendation from a family member we went to meet with Andrew and looke a car at Prestige and had the pleasure of working with Andrew Franco. Upon recommendation from a family member we went to meet with Andrew and looked over the inventory on a busy Saturday. Andrew greeted us right away and directed us toward the model we were interested in. He allowed us to go over the car at our own pace and was in no way pushy or shadowing our every move. When we were ready to talk numbers we sat down and he had already outlined a few different options to go through. Andrew was very thorough in his review of the different plans and made it very easy to understand our options. We ended up negotiating a very competitive deal and drove our GLK away that same day. Now the fun...following Hurricane Sandy our brand new car was totaled in the storm with irreparable water damage. After our first call to our insurance company, Andrew was next. We explained the situation and that we wanted to simply replace the model we had originally leased. Right away, Andrew went to work searching his inventory and sending us options (including pics!) of what he could offer. Our insurance covered the payoff on the car but unfortunately we had lost our original down payment of approximately $5000. Upon hearing this, Andrew repeatedly worked with his financial managers to help as best he could for us to recoup some of that lost money. We ended up meeting him exactly a week after the storm on a Tuesday night at 8pm (closing time). Andrew had the model we had spoke about already prepped and sitting out front when we arrived. We got right to work talking numbers and ended up driving away with our 2nd new car at 930 that night with a payment that we felt was a good deal considering the circumstances. Andrew and his staff, including Kevin Bergeron went out of their way to stay late to make sure we had a car again to help ease the difficulty of recovering from the hurricane. We highly recommend both Prestige and Andrew for your Mercedes needs! We look forward to the same type of experience in the future....hopefully a bit longer than 3 months this time. THANK YOU ANDREW! More
Great experience even when they sieved me running on generator power. Jeff was great communicating with me and explaing to me the pricess step by step. Thanks generator power. Jeff was great communicating with me and explaing to me the pricess step by step. Thanks More