Mercedes-Benz of Paramus

Having bought or leased 6 Mercedes-Benz’s over the last 10 years from 4 different dealerships, I can honestly say this has been the best experience I've had. It's the 2nd I've purchased from Prestige Merce 10 years from 4 different dealerships, I can honestly say this has been the best experience I've had. It's the 2nd I've purchased from Prestige Mercedes and the first from our sales consultant Anthony Amelio. Anthony knew the product line, was patient with the test drives, forthright with the negotiations, and even went the extra mile (39 miles actually) to make the delivery and trade-in process as smooth as could be. I'd strongly recommend this dealership and Mr. Amelio. I will be back. Many Thanks, Paul And Marilu More

Mike was very personable, and informative. He had answers to all my questions. When we came to get the car, and a bad tire valve had left the car with a flat that we didn't have when we dropped it answers to all my questions. When we came to get the car, and a bad tire valve had left the car with a flat that we didn't have when we dropped it off, Mike was very apologetic, and said that they would get it taken care of right away at no charge. Unfortunate things like that don't usually happen at the most opportune times. In this case, at the dealership was far luckier than out on the road, and I was greatful for that. Mike made the right call, and made me feel confident that his goal was not only to make it right, but to make it as painless as possible. We went out to run an errand, and he called us as were on our way back to the dealership, to say the car was ready and waiting for us in the service lane. It was our second encounter with the service department, which put a remote start in the car for us about 2 weeks after we bought it. That time they provided us with a same-model loaner car. This time I let him know that we didn't need a loaner, even though he offered, and had one ready. This was the first scheduled service since buying the car last December, and I'm quite happy with the professionalism of Mike, and the service department in both experiences. My comment about the price being good, rather than great, is just because I'm used to owning Japanese or American cars, which don't cost as much to service, but they also don't compare with a Mercedes. Annie and I are very happy with her C300. It's our first Mercedes, but definitely not our last. Please make a pickup truck! I'll buy one right now! Thanks for the good job. More

My car made unusual noises so I took it in without an appointment. Although there was already a big crowd there for various repairs they took my car for an evaluation, gave me a loaner car and were fini appointment. Although there was already a big crowd there for various repairs they took my car for an evaluation, gave me a loaner car and were finished by the end of the day. More

My service rep is Hard to get a hold of and does not respond promptly to email. However accommodating with the date of return for the loaner. respond promptly to email. However accommodating with the date of return for the loaner. More

I realy like the servos and friendship and the quality of this showroom. And Our salles person vas very good to as and give us all details we need. thank you this showroom. And Our salles person vas very good to as and give us all details we need. thank you More

Henri provided exceptional service and was very friendly. I would recommend Henri as a reputable car sales representative to anyone interested in owning a Mercedes. I would recommend Henri as a reputable car sales representative to anyone interested in owning a Mercedes. More

Excellent Service Experience Very pleased with my experience. I have obtained many cars from this dealership. Service department is excellent and all of the staff is courteous. experience. I have obtained many cars from this dealership. Service department is excellent and all of the staff is courteous. More

Onofrio was extremely helpful and responsive. He found the exact car we were looking for and made sure we got everything we wanted. He did everything necessary to make sure the entire process and experie the exact car we were looking for and made sure we got everything we wanted. He did everything necessary to make sure the entire process and experience was quick and easy. More

Mr. Campbell is extremely knowledgeable and has provided sound advice on the vehicle. He understands the product and different features each has to offer. His customer service and good natured approach ha sound advice on the vehicle. He understands the product and different features each has to offer. His customer service and good natured approach has made my experience a lot less apprehensive and rewarding. More

I have been buying and leasing cars for many,many years, Prestige Motors is by far the Best, Andrew Franco my Sales Consultant is the reason I keep coming back to Prestige, he the best sales consultant that Prestige Motors is by far the Best, Andrew Franco my Sales Consultant is the reason I keep coming back to Prestige, he the best sales consultant that I have ever worked with and I have had Many, he is Friendly, Respectful & Understanding of all your needs and most of all,Just A Great Guy. This is my second Mercedes-Benz that I have purchased from Mr. Franco and I will be back for my Third, Mr.Franco is a Great Example of what Every Sales Consultant should be like, Prestige Motors Should Be Very Proud To Have Him On Their Staff. It is with Great Respect and Honor that I submit this review to you, I have no personal connection with Mr. Franco other then being my sales consultant, so I have no reason to tell what isn't the Truth, Thanks again, Andrew Franco, It Was A Pleasure. More