Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was straight forward with salesperson (Adam) and he reciprocated with fair deal on a GLK. The vehicle was ready to test drive when we arrived even though was a very busy day. My wife still needs to g reciprocated with fair deal on a GLK. The vehicle was ready to test drive when we arrived even though was a very busy day. My wife still needs to get some time with service person to better understand the controls. All in all I would recommend Adam and Prestige. More
Phil Campbell was extremely knowledgeable and friendly. He was a real pleasure to deal with. Went there Thanksgiving Eve about 30 minutes till closing..and he took my wife and I on an awesome test drive a He was a real pleasure to deal with. Went there Thanksgiving Eve about 30 minutes till closing..and he took my wife and I on an awesome test drive and took time to explain all the tech questions I had about the GLK 350. We had a great experience at Prestige Mercedes and Phil Campbell made it a stress-free and pressure-free dealership experience! More
Everyone at the dealership was accomodating and helpful. Falgun worked with us to find the car that fit our financial needs. In addition, gave tips on working with Mercedes for maintenance. I would recomm Falgun worked with us to find the car that fit our financial needs. In addition, gave tips on working with Mercedes for maintenance. I would recommend this dealership to friends and family. More
Both David and Adam were truly professional, helpful and friendly. I recommend both of them and look forward to working with them again at the end of this lease term. William made the whole paperwork proc friendly. I recommend both of them and look forward to working with them again at the end of this lease term. William made the whole paperwork process painless. More
I have been a Mercedes Benz customer for many years. Turk is a terrific salesperson who I highly recommend to family and friends. He is always professional and has a friendly demeanor. We are truly happy wit is a terrific salesperson who I highly recommend to family and friends. He is always professional and has a friendly demeanor. We are truly happy with our new 2013 GL450! Thank you Turk! More
The level of service received was very personalized and tailored fit to my needs. Any questions or concerns that I had were answered in a very timely manner. This equated to end end result where I felt t tailored fit to my needs. Any questions or concerns that I had were answered in a very timely manner. This equated to end end result where I felt that I was highly valued as a customer and was always treated with individual respect. The overall experience was very hassle-free and the transaction went very smoothly. A star studded experience. More
I very much enjoyed working with Joe and would absolutely go back to him. He is pleasant and friendly and very professional. On the flip side I did not enjoy your service center at all. The man behind the go back to him. He is pleasant and friendly and very professional. On the flip side I did not enjoy your service center at all. The man behind the service desk was rude and nasty (not to me but others at the counter) and allowed me/others to visualize and hear this. Not professional at all and it made me feel a bit uncomfortable standing there. It also seemed a bit disorganized. More
IT WAS TRULY A PLEASURE WITH DARREN. HE IS MY HERO AND I WOULD CERTAINLY CONTINUE MY RELATIONSHIP WITH HIM AND PRESTIGE MERCEDES. LOVED MY DEALER. WOULD CERTAINLY CONTINUE MY RELATIONSHIP WITH HIM AND PRESTIGE MERCEDES. LOVED MY DEALER. More
This is my first Mercedes!! Anthony Amelio was very knowledgable about the C300 4matic. He was extremely helpful and very empathetic when he needed to be. He did his very best to keep me happy, comfo knowledgable about the C300 4matic. He was extremely helpful and very empathetic when he needed to be. He did his very best to keep me happy, comfortable and satisfied. He is truly an asset to Prestige. He was friendly and always asking me if I was okay. For example,he asked me if I wanted coffee, tea or lite snack and always saying 'are you okay?'. I really like that because it seemed he was generally concerned. It was nice to have such a wonderful experience!!! Again, this is my first Mercedes!! I am so excited!!! I really appreciate Anthony calm demeanor and his drive to keep me happy, comfortable and satisfied. In finance, I met with William Berardino. He was very knowledgeable regarding the numbers. I appreciated that because he took the time to break everything down to me in detail the maintainence service agreement and lease agreement. He made sure I understood and answered any questions I had. Sometimes you can get a little nervous when you are have big decisions to make and you are not familiar. He took away all my nervousness!! I left feeling very proud and comfortable with my decisions. Both employees are asset to Prestige and I had an amazing experience!! I would recommend Prestige to other without a doubt. Kudos to you!!!! More
Overall experience at prestige was great! Phil Campbell exceeded all our expectations. We will def recommend him and prestige dealership to our family and friends. exceeded all our expectations. We will def recommend him and prestige dealership to our family and friends. More