Mercedes-Benz of Paramus

When people comment on how a salesperson is “knowledgeable”, most would take it to mean how well-versed the salesperson is in regards to the technical specifications or range of vehicles, somet “knowledgeable”, most would take it to mean how well-versed the salesperson is in regards to the technical specifications or range of vehicles, something along the lines of “Does he know what he is talking about?” My experience with Mr. Choi has put my perspective of the word in a very different sense. When I walked into the dealership, my wife and I had been debating whether we should lease a new C-class or purchase a used one. We had visited many other dealers of different car manufacturers, only to walk out undecided not even on that fundamental issue. To be honest, we didn’t really bother to ask in details about the two options, worrying that we would have looked too ignorant at the negotiation table. After listening to us for some time, Mr. Choi ‘sensed’ that what we needed was not a suave presentation of the current offers, but a sincere education on different kinds of car ownership. He knew the best way to help customers like us was to fill in the blanks so that we could make our own decision. This knowledge of what the customer needs most is what I think makes a salesperson “knowledgeable.” In addition to this on-target knowledgeability, the way he treated us as he explained the leasing and buying was so personal that we didn’t feel like we were being lectured by some expert who would pounce on the first lapse in our knowledge. On top of this, what made us feel most welcome and cared for was how Mr. Choi stayed after the business hours to get things done as much as possible to save us time the next day. I know the urge to go home the second it’s past the hours, but he stayed with us until all of our questions were answered in the fullest extent. Let me just sum up my experience with Mr. Choi this way: I had been a BMW person for long time, and after this visit, I am now and am expected to be a Benz person for the next years to come. More

I recently purchased a pre-certified 2007 Mercedes for my mother, working with Phil Campbell. His service, expertise and helpfulness throughout the process were exceptional and truly appreciated. Previousl mother, working with Phil Campbell. His service, expertise and helpfulness throughout the process were exceptional and truly appreciated. Previously, I had used Phil for the lease of my Mercedes E350, and found his periodic follow-ups with me throughout the lease term to be very professional. I am happy to be a repeat customer. More

Awesome experience. Rob was terrific the customer service at all levels was outstanding we gat a great vehicle at a terrific price. Would highly recommend this dealership and actually have already service at all levels was outstanding we gat a great vehicle at a terrific price. Would highly recommend this dealership and actually have already. Vince Egan More

Robert was such a fabulous dealer to work with! From the getgo he was very friendly, not intimidating & fun to deal with which makes the exhausting task of car buying much more pleasant. I highly recommend getgo he was very friendly, not intimidating & fun to deal with which makes the exhausting task of car buying much more pleasant. I highly recommend him to anyone interested in a Mercedes! I liked him so much I gave him a plug on my facebook :) More

Very pleasant experience-no high pressure sales pitch. Great salesman and very friendly.turk is an excellent salesman who's main interest is to make the customer happy. Great salesman and very friendly.turk is an excellent salesman who's main interest is to make the customer happy. More

I worked with Joe Melso on a Sprinter van, and from the get-go he was honest and straightforward as can be. I have been to multiple dealerships in the past, and Joe set the standard for how I will view oth get-go he was honest and straightforward as can be. I have been to multiple dealerships in the past, and Joe set the standard for how I will view other dealers when purchasing a car. No tricks, no games, good price. Will come back for a car one day. More

Sales and service at Prestige Motors is always top quality. Robert Kant is a respectful and courteous salesman, with great knowledge of Mercedes Benz vehicles. He placed our family in a vehicle suit quality. Robert Kant is a respectful and courteous salesman, with great knowledge of Mercedes Benz vehicles. He placed our family in a vehicle suitable for our families needs at an affordable price. This is our 2nd Mercedes Benz purchase with Robert Kant at Prestige. We are thrilled once again with our new vehicle! More

Excellent experience! Turk put me into my 3rd Mercedes with a high level of professionalism. I was extremely satisfied with his attention to my needs in my new car. with a high level of professionalism. I was extremely satisfied with his attention to my needs in my new car. More

The ease and speed of transaction was exactly what we were looking for with our busy work schedules Paperwork was thorough, prepared and ready to go The price was competitive and matched the best deals were looking for with our busy work schedules Paperwork was thorough, prepared and ready to go The price was competitive and matched the best deals received by mail Thanks! More

Henri, offered my wife and I flexible options an salesmanship which goes above and beyond what we have expienced in the many car purchases that we have made over the past 30 + years.. salesmanship which goes above and beyond what we have expienced in the many car purchases that we have made over the past 30 + years.. More