Mercedes-Benz of Paramus

It's nice to be treated with such a professional staff, when one walks into the door. You can tell that they're proud to work there and sincerely want to help you find the car that fits. I had no intention when one walks into the door. You can tell that they're proud to work there and sincerely want to help you find the car that fits. I had no intention of buying this vehicle when I went there and once I saw the quality, I had to have it. Thank you, Phil!! More

Chris was knowledgable, caring, and concerned that we were comfortable and pleased with our new purchase. Franca and Chris worked together to ensure that my old car was diagnosed properly, and quickly an were comfortable and pleased with our new purchase. Franca and Chris worked together to ensure that my old car was diagnosed properly, and quickly and efficiently arranged for a c300 to be available. It was a seamless and very professional transaction. Prestige will continue to be our dealership. It is a pleasure to know that when my car rolls into your service department, a loaner vehicle is always available, and I am quickly on my way. Thank you for this convenience. Chris will continue to be our salesman at Prestige, and we will recommend that family and friends ask for him when car shopping. Rich Lombardi has always be our service manager, and he is always very helpful. Franca was the available service manager on this particular Friday afternoon, and she was wonderful. Great service always. More

I have now leased my third car from this dealership from Naim "Turk" Betran. For me to trust a process of a car purchase does not come easy. I have come to trust Turk to offer me the best deal available. He Naim "Turk" Betran. For me to trust a process of a car purchase does not come easy. I have come to trust Turk to offer me the best deal available. He has an excelent level of professionalism, customer service, honesty,integrity,patience, understanding and has contined to show a willingness to make extra efforts to ensure that I have been completely satified with my purchases. I am deeply appreciative for all of his support and assistance. I also greatly appreciate the excellent customer service and professionalism I received from Turk's young assistant who gave me a detailed overview of how to operate the car, especially the new navigation system. The overall quality of the dealership's customer service and responsiveness to inquiries and concerns over the years is also why I have chosen to continue working with Prestige Motors. More

Robert Mann was exceptionally good in dealing with us.He followed up with the paper work,and made sure that the car was ready for pick-up. After the car was deliverd,he checked up ,how it was performing. followed up with the paper work,and made sure that the car was ready for pick-up. After the car was deliverd,he checked up ,how it was performing. More

This is our fourth Mercedes.....kudos to Andrew for guiding us through another lease! Every interaction has been incredibly professional and courteous. My husband and I have over 50 years of exper guiding us through another lease! Every interaction has been incredibly professional and courteous. My husband and I have over 50 years of experience in the service industry.....we are impressed with the "customer" care that Andrew and Prestige delivers. I highly recommend Prestige...they make us feel like family. More

Mr, Ken Shattuck was very easy to work with, he made me very comfortable and at ease. I was disappointed at the end when we agreed and signed all the paper work , at the last minute another$29.85 was added very comfortable and at ease. I was disappointed at the end when we agreed and signed all the paper work , at the last minute another$29.85 was added to the monthly fee . I was tired at that point so I agreed to pay the extra monthly fees just to get out of there . That was a bit of suprise to me. After all mr, Shattuck and I agreed on the price but mr,Tarek Elhadidi change everything the last minute. other than that I very much appreciate Mr. Ken Shattuck's service and attention. Farideh Dinari More

This is my second lease from Prestige. Terry Bennett and Mike Tedesco should commended for their professionalism concerns and courtesies. The turn-in of the old lease was painless. This is my second enjoya Mike Tedesco should commended for their professionalism concerns and courtesies. The turn-in of the old lease was painless. This is my second enjoyable experience at Prestige. I would recommend the dealership highly to everyone and anyone. Thank you. More

It was a pleasure to work with Onofrio Altizio! Also, the dealership was well represented by business manager Kevin Bergeron. Onofrio was attentive, patient and professional, and did all he could to the dealership was well represented by business manager Kevin Bergeron. Onofrio was attentive, patient and professional, and did all he could to make us as satisfied as possible. In fact, we went in for one auto but left with two! Kevin was extremely knowledgeable with available warranties, insurance, financing, etc. and we were confident of his proficiency and integrity in guiding our decisions. We look forward to further business with this dealership. Stephen & Josephine DiSalvo More

Of all the car dealerships that I have dealt with in New Jersey, Prestige Motors is by far the best. The service department and my sales person, Marty Hasher, have given me excellent service for the last 5 Jersey, Prestige Motors is by far the best. The service department and my sales person, Marty Hasher, have given me excellent service for the last 5 years. I would absolutely recommend this dealership! More

I recently had a new addition to my family, which prompted a change from my 2010 E class coupe to a 2013 GLK. Prestige salesman Phil Campbell provided a truly magnificent purchase experience beginni prompted a change from my 2010 E class coupe to a 2013 GLK. Prestige salesman Phil Campbell provided a truly magnificent purchase experience beginning with the initial client engagement through to the vehicle delivery. Phil was extremely conscientious in ensuring that all my needs were met. He was able to work within my price point and acquire my desired vehicle (both color and options) from an out-of-state dealership. As I reside in NY and this is the second vehicle that I have purchased from Prestige, majority of the dealings were handled over the phone. Phil was meticulous in providing status updates and also in his preparations of the paperwork. In addition, I can honestly say that the service department at Prestige surpasses any past experiences with BMW or Lexus. I have had nothing but pleasant interactions with the service personnel. The attentiveness and reliability exhibited by Phil and the Prestige Service team make it difficult to imagine switching dealerships. Prestige Mercedes - Great sales personnel and terrific service! More