Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a terrible experience with Prestige Mercedes previously, that made me move over to Benzel Busch. But my fiancee and I were both in the market for cars and we were driving up and down Route 17 j previously, that made me move over to Benzel Busch. But my fiancee and I were both in the market for cars and we were driving up and down Route 17 just popping into dealerships. We walked into Prestige around dinner time just out of curiosity, whether a car will be available for a test drive, and if they have better sales consultant this time. Robert greeted us and asked us a few questions and then made it seamless for a test drive. Because I told him that I want to test drive both SLK250 and SLK350, in that order, he went out of his way to make this possible for me. In 15 degree weather, he went up to the roof to make the 250 available for me to drive before I drove the 350, even though 350 was right next to the building. I fell in love with the car during my test drive and made it was pointless to even test drive the 350. I presented him with the quote that I got from Benzel Busch, and he beat that price by far! A great customer service AND great price all at the same time! This does not come around often in the car sales industry. Because we walked into the dealer so late, by the time we were signing paperwork, the dealership was closed and we had to come back on the next day to take delivery of the car. He stayed an hour and half after the dealership closed for the day to make sure our paperwork is in order, and came in on his day off, on the following day to give us delivery of the car. All we had to do was come in on the following day, learn about the car and drive off. What a wonderful experience. If you are in the market for another Mercedes, Robert Mann at Prestige Mercedes is the person to go to. I will definitely return to him for another Benz. More
prestige motors Inc. Best costemer service and bes deal's forever... eac time i go there I feel like im home i get my 6th benz from prestige im very happy!!!! forever... eac time i go there I feel like im home i get my 6th benz from prestige im very happy!!!! More
Courteous and knowledgeable team. When they didn't know an answer to a question no matter how trivial, they introduced me to someone that could answer fro me. an answer to a question no matter how trivial, they introduced me to someone that could answer fro me. More
I have bought several cars at Prestige from Marty Hasher. He is a great salesman because he always explains the pros and cons of the different vehicles and options on the vehicles. Marty is a straight shoot He is a great salesman because he always explains the pros and cons of the different vehicles and options on the vehicles. Marty is a straight shooter and does not play games. I have been happy working with him in the past and will do so in the future. More
Very pleased with the dealership and the sales personnel, level of professionalism of all the staff. The speed of the transaction was also very impressive. I came into the showroom at 1pm and had the car level of professionalism of all the staff. The speed of the transaction was also very impressive. I came into the showroom at 1pm and had the car that day by 4:30. More
Chris was great. I was undecided between buying another Range Rover or trying the ML 350. He's very knowledgeable, patient and just "sold" me on the 350. He was prompt on returning phone calls with any q Range Rover or trying the ML 350. He's very knowledgeable, patient and just "sold" me on the 350. He was prompt on returning phone calls with any questions I had and found me a 350 right away. He handled all my paperwork quickly and efficiently. I'll be sending all my Ridgewood neighbors his way!! PS I LOVE my new 350...soooooo glad to have passed on another Range Rover, it would probably be in the shop by now!! More
This is my second vehicle that I have purchased from your dealer ship and intend on purchasing many more. Your sales staff is suburb and professional. I have to also thank Barbara And Ben Zimmer for sending dealer ship and intend on purchasing many more. Your sales staff is suburb and professional. I have to also thank Barbara And Ben Zimmer for sending me there 2 years ago. It's been a wonderful experience. More
The transition from old lease vehicle to new lease vehicle was done quickly and effortlessly. I could not have expected any better service from all the people involved. vehicle was done quickly and effortlessly. I could not have expected any better service from all the people involved. More
My brother-in-law referred me to this dealership since he made several deals with Falgun. The service was very professional and efficient I will recommend this dealership to others. made several deals with Falgun. The service was very professional and efficient I will recommend this dealership to others. More