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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

April 02, 2022

Great experience, great customer service and Dan the sale representative was very useful and great at his Job. More

by LW84BES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Raspanti
Apr 03, 2022 -

Mercedes-Benz of Paramus responded

We're glad to know that Dan was very helpful and he provided you with great customer service. It's also so nice to hear that he was great at his job. Thanks for the kind remarks.

April 01, 2022

As always, I'm very happy with service from Ms. Tamar. Her outstanding friendly service and the smile on her face is A+. May God keep her blessed. More

by VERMAUSA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Tamar
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us that Ms. Tamar was very helpful and she provided you with outstanding and friendly service. Thanks for your kind remarks!

April 01, 2022

Excellent service. My service advisor went above and beyond what was required. Repair done with minimal wait. Comfortable, clean, and light environment for customers. More

by irobin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tamar
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team went above and beyond to help and you're pleased with everything. Thanks so much!

April 01, 2022

Very happy with the service I received 🙏 I Karen-ed out a little but they were very professional and helpful More

by JP2223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don pettigrew
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

It's nice to hear that you're happy with the service you received, thanks!

March 31, 2022

Hopefully the mechanical work was done well- since the car was washed very poorly and trunk not vacuumed and the communication with service desk regarding a credit voucher was totally unsatisfying. I also More

by LILIRICHTER
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lee
Apr 01, 2022 -

Mercedes-Benz of Paramus responded

To our understanding, we have already contacted you regarding this review. We do offer a courtesy wash and light vacuum as part of the service. We also offer a full detail of any car in service for $269.00. Thank you.

March 31, 2022

MB Paramus has good sales force and has outstanding service as well a great follow through! More

by chay982@aol.com
Recommend Dealer
Yes
Employees Worked With
Robinson was thorough on payoff settlement.
Mar 31, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your kind 5-star rating, we're glad to know that our team provided you with outstanding service. Thanks again!

March 30, 2022

Great service had a great experience Onix was great and made me feel like family More

by waldemarwyszomierski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Carol Dooley, Lisa Rosado, Dan Raspanti
Mar 31, 2022 -

Mercedes-Benz of Paramus responded

It' nice to hear that our team made sure you had a great experience and they made you feel like family. Thanks!

March 29, 2022

Tamar was very responsive. I had to go to the dealership again since my trunk had not been cleaned up in the first instance. I had blind spot assist warning come up post the se More

by amanjeetsaluja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar
Mar 29, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that Tamar was very responsive and you received great service. Thanks.

March 29, 2022

Mercedes-Benz of Paramus has excellent customer service. My sales representative Nicole was extremely patient and helped me navigate through the company seamlessly. The manager and service department where More

by LYNDALLOYD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, I don't see the manager or service department tech listed and I do not remember their names
Mar 29, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us Nicole was extremely patient and helpful, and our manager and service team members were very accommodating as well. Thanks again.

March 29, 2022

Very friendly and helpful. Answers all my questions. Makes it easy to make an appointment More

by LGESCHINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 29, 2022 -

Mercedes-Benz of Paramus responded

We're glad to hear that our team was very friendly and helpful and they were able to answer all of your questions. Thanks and for your kind remarks, we appreciate it.

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