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Mercedes-Benz of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
3.8
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,799 reviews

May 09, 2022

This center used to be the best but not anymore. Not all issues were addressed without giving any explanation. More

by gamal100
Recommend Dealer
No
Employees Worked With
I won’t mention any employee
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May 10, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

May 08, 2022

Always very helpful. They explain the process and the appropriate time that it will take to get the service finished. More

by aamami
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
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May 08, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that everyone on our team is always very helpful and everything was explained well, and you're pleased with the great service you received. Thanks!

May 07, 2022

Great with communication and free loaner car. Made sure my car was fixed at a reasonable amount of time. More

by ROnnievee27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave I.
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May 07, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to know that our team communicated well and you appreciated your free loaner car. We're also glad to hear that your car was fixed in a reasonable amount of time too!

May 07, 2022

Lisa was amazing! She was very professional, helpful, caring and understanding. She was very knowledgeable about the services needed on my car. More

by rofirudina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
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May 07, 2022 -

Mercedes-Benz of Paramus responded

Thanks for telling us that Lisa is amazing, as well as very professional, helpful and caring. We're so glad to hear that she's very knowledgeable as well and you're pleased with everything!

May 07, 2022

Lee our service Advisor was very professional and helpful I will Service are car there again . More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Guzman
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May 07, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your thoughtful remarks. We really enjoy hearing that Lee was very professional and helpful, and we'll look forward to assisting you again with any future needs.

May 07, 2022

Andrew Franco (sales) and Mark Mickens (service) are the best! They go above and beyond to make their client’s experience top notch. More

by NDEFEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mickens, David Wong
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May 07, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that Andrew Franco and Mark Mickens are the best. It's such a pleasure to know that they were above and beyond to make sure your customer service was top notch!

May 07, 2022

The service dept. always takes excellent care of me. I never have to wait long when I go. More

by ADISCOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
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May 07, 2022 -

Mercedes-Benz of Paramus responded

Thanks so much for saying that our service department always takes excellent care of you, and you're please with the quick service as well.

May 06, 2022

Excellent service. Attentive to customer needs. I had great service and buying my certified car and extended service maintenance too. More

by RMATT43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Marcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Matouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rosado
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May 06, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us about your experience. It's great to know that our team provided you with excellent service and and you're pleased with everything. Thanks again.

May 06, 2022

Nuha is by far the best representative Mercedes could have. She’s knowledgeable and patient. I will tell anyone to go see her if they are looking for a car. More

by KIMHUGHES0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's so nice to hear that Nuha is the best, as well as knowledgeable and patient. Thanks for recommending her so highly as well.

May 06, 2022

Pleasant staff, nice loaner, my car was very clean when returned, easy to make appointment, More

by gkl40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar, Jack
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May 06, 2022 -

Mercedes-Benz of Paramus responded

Hello. We appreciate your kind words. How can we turn this into a 5-star review?

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