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Mercedes-Benz of Paramus
Paramus, NJ
2,799 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,799 reviews
May 19, 2022
Initially I was denied a loaner because of the age of my Mercedes even though we had purchased it from them. Then the wrong Sun roof was ordered by them and I would be out of a car for several days. They t Mercedes even though we had purchased it from them. Then the wrong Sun roof was ordered by them and I would be out of a car for several days. They told they had no loaners. But a family friend who knew about cars spoke to someone and I was then provided with a loaner. Otherwise I would have happily provided 5 stars. That was stressful and they should have provided a loaner at the start because it would have been good business to be treated better. They should have started in a positive way because one never knows when the customer is going to purchase another Mercedes and there are other dealerships. Otherwise, all the staff were polite. More
by ANNMARIEAGNELLO
Verified CustomerEmployees Worked With
Not listed.
May 19, 2022
The work was done very wet very very very fast and was done very well done very well More
by DeMayo b 1
Employees Worked With
Other Employees :
Carlos Perez, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
May 19, 2022
I own 5 sprinter vans . Very poor turn around time . With an appointment still takes 2 days for an emissions recall . I loose money . When the vehicle is down . Very poor turn around time . With an appointment still takes 2 days for an emissions recall . I loose money . When the vehicle is down . More
by JPDLITE
Employees Worked With
May 18, 2022
After they sold the vehicle there is mo one to talk to. They don't care anymore They don't care anymore More
by SCHO0318
Employees Worked With
May 18, 2022
I had a smooth experience. Took a while to find what we were looking for, but the salesperson and everyone were kind and had patience. Took a while to find what we were looking for, but the salesperson and everyone were kind and had patience. More
by WELLSCHARLES215
Employees Worked With
David Wong
May 18, 2022
Everything was well done I still suggest loaners for none Mercedes’ Benz owners if the vehicle will be there longer than a day none Mercedes’ Benz owners if the vehicle will be there longer than a day More
by BIGJSWAGGA1
Employees Worked With
May 17, 2022
They are Always on top of all issues . Great communicators and timely excellent service consistently . Great communicators and timely excellent service consistently . More
by gregpavin
Employees Worked With
