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Mercedes-Benz of Palm Springs

Palm Springs, CA

4.6
197 Reviews

4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 197 reviews

September 09, 2021

The best. No stress. First class. Found us the car and color we wanted Great communication. My wife and I are very very happy. Thanks More

by sterling.ball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mortimer lamb, Gary Whitaker
Sep 14, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Palm Springs. We're looking forward to your next visit with us! Take care!

September 07, 2021

Pleased with every aspect of dealership!!!! Extremely clean and comfortable. Always coffee and cold water waiting. Shuttle service is very pleasant and efficient and quick to serve. More

by Bjylampros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Whitaker
Sep 09, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Just bought the 2021 S580. Worked with Cody Vierra and it was a great experience. Without Cody my purchase would not happen at the Palm Springs dealership. Also Jeff Thush as my service advisor is fantastic. More

by Gavesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Vierra, Jeff Thush
Aug 17, 2021 -

Mercedes-Benz of Palm Springs responded

Hello Gavesh, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2021

Palm Springs' Mercedes is one of the best dealerships in Southern California. The attention to detail provided by the service advisors is amazing. Mike M goes beyond his duties to make sure that everythi More

by maam111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
Jul 14, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Palm Springs.

June 20, 2021

My Service Advisor Jeff is FANTASTIC!!!! Appreciate all that PS MBZ does. They have always taking amazing care of me and my car! Thanks for all you do. More

by Harveynics9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jeff, Gary Whitaker
Jun 23, 2021 -

Mercedes-Benz of Palm Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

Excellent experience at the dealership. I never felt pressured, and the Sales and Customer Service were top notch. Easiest buying experience I have ever had. More

by duaneaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit. , Gary Whitaker
Apr 28, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Mercedes Benz of Palm Springs us a nice dealership. Everyone is professional and pleasant. I have purchased two new vehicles there. The sales dept is no pressure service More

by Bbrodowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Palm Springs! We do hope we can be of assistance in the future. Take care!

April 07, 2021

Best place to buy a car Always nice and smooth Best place to buy a car Always nice and smooth transactions This is my second car from this dealer and I’m a customer for life . More

by aboris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you so much for your review and your repeat business! We are so grateful to have your support. Thanks again!

March 18, 2021

She was very helpful with the ins and outs of ordering the car, had helpful suggestions about getting what I wanted, and kept in touch over the nearly 3 months until it arrived. More

by mcantlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit Aricha, Gary Whitaker
Mar 20, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you, we are so happy to hear about your 5-Star Experience.

March 13, 2021

Lousy. Dealership has too much business; only Mercedes in valley. Gave me a estimate to fix my car of $3,600+. Local mechanic charged $600. More

by michael c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Williams, Gary Whitaker
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Michael, while we always strive for 100% satisfaction, we are sorry to see that we fell short of your expectations. Our Mercedes-Benz Certified Technicians and original OEM parts are backed by the factory, with this there are times our quotes will come in higher. We are happy to hear that you were able to get your vehicle fixed in the end.

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