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Mercedes-Benz of Palm Springs
Palm Springs, CA
202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 202 reviews
May 23, 2022
My salesman Andrew Mortimer-Lamb was superb. I have purchased 5 Mercedes-Benz in the last 11 years. The guy whom I had dealt for the last 11 years at another dealership has retired. I know I have purchased 5 Mercedes-Benz in the last 11 years. The guy whom I had dealt for the last 11 years at another dealership has retired. I know exactly what I want. I tried dealing with the '"new" replacement at my old Mercedes dealer and it went horrible. I tried 4 other dealers and got the run around and spent a fair amount of time. I went to Andrew at MB of Palm Springs and it was night and day difference. It took maybe 8-9 minutes. No games. No xxxxxxxx. Just save yourself alot of time and setup an appointment with Andrew. Trust me - it will be smooth. Very professional guy. More
by CAdamson
Employees Worked With
Andrew Mortimer-Lamb
May 22, 2022
My salesman Andrew Mortimer-Lamb was great. We had emailed prior to my visit and made an appointment. The whole process was very quick and efficient. I would highly recommend him . We had emailed prior to my visit and made an appointment. The whole process was very quick and efficient. I would highly recommend him . More
by brianmon
Employees Worked With
Andrew Mortimer-Lamb
May 18, 2022
You are to busy to get a five star. Wait lines and just getting your vehicle after service was too long. All the people were great, just really busy. Also forgot to reset the service re Wait lines and just getting your vehicle after service was too long. All the people were great, just really busy. Also forgot to reset the service reminder. More
by bzellner
Employees Worked With
Rick Williams
February 16, 2022
Our salesman Andrew Mortimer-Lamp was very professional and could not have been more efficient. I would recommend him to any potential client. and could not have been more efficient. I would recommend him to any potential client. More
by bouchard
Employees Worked With
Concierge, Jesse great help
January 21, 2022
I have been in the Mercedes parts related business for over twenty years. Having an ongoing relationship with several local Southern California dealers. All of which are professional and dedicated to the over twenty years. Having an ongoing relationship with several local Southern California dealers. All of which are professional and dedicated to the industry. However Daniel in the parts department of Mercedes Benz of Palm Springs went above and beyond in taking the time to resolve a computer issue I was having. Daniel is a tremendous asset to the MB of PS team. His courteousness, integrity and professionalism will not be forgotten. Thank you. More
by pab905
Employees Worked With
Daniel in Parts
January 15, 2022
The service I received at Mercedes-Benz of Palm Springs was spectacular! The staff was professional and they took care my vehicle maintenance in a highly efficient manner. was spectacular! The staff was professional and they took care my vehicle maintenance in a highly efficient manner. More
by stokespl
Employees Worked With
Gary Whitaker
January 05, 2022
Terrible service hard to leave voice mail and can’t book on line inputted info twice and it didn’t book what looked like an available time. Service rep not helpful either climes too backed up.0 on line inputted info twice and it didn’t book what looked like an available time. Service rep not helpful either climes too backed up.0 More
by Bkowall
Employees Worked With
Brandon, Gary Whitaker
January 04, 2022
When I entered the dealership, I was welcomed and was connected to a sales representative shortly after requesting information on a vehicle I was interested in. connected to a sales representative shortly after requesting information on a vehicle I was interested in. More
by Liz
Employees Worked With
Gary Whitaker
December 09, 2021
A month after servicing my GLC 300, it would not run. I talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too bu talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too busy to help me. I was trying to find out why my car wouldn't run, even though they say it runs fine. Im not sure Mercedes Palm Springs has customer service and Im not confident they actually service cars. More
by Larry Johnson
Employees Worked With
Brandon Williams & Cameron Safley
