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Mercedes-Benz of Palm Springs
Palm Springs, CA
197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 197 reviews
January 21, 2022
I have been in the Mercedes parts related business for over twenty years. Having an ongoing relationship with several local Southern California dealers. All of which are professional and dedicated to the over twenty years. Having an ongoing relationship with several local Southern California dealers. All of which are professional and dedicated to the industry. However Daniel in the parts department of Mercedes Benz of Palm Springs went above and beyond in taking the time to resolve a computer issue I was having. Daniel is a tremendous asset to the MB of PS team. His courteousness, integrity and professionalism will not be forgotten. Thank you. More
by pab905
Employees Worked With
Daniel in Parts
January 15, 2022
The service I received at Mercedes-Benz of Palm Springs was spectacular! The staff was professional and they took care my vehicle maintenance in a highly efficient manner. was spectacular! The staff was professional and they took care my vehicle maintenance in a highly efficient manner. More
by stokespl
Employees Worked With
Gary Whitaker
January 05, 2022
Terrible service hard to leave voice mail and can’t book on line inputted info twice and it didn’t book what looked like an available time. Service rep not helpful either climes too backed up.0 on line inputted info twice and it didn’t book what looked like an available time. Service rep not helpful either climes too backed up.0 More
by Bkowall
Employees Worked With
Brandon, Gary Whitaker
January 04, 2022
When I entered the dealership, I was welcomed and was connected to a sales representative shortly after requesting information on a vehicle I was interested in. connected to a sales representative shortly after requesting information on a vehicle I was interested in. More
by Liz
Employees Worked With
Gary Whitaker
December 09, 2021
A month after servicing my GLC 300, it would not run. I talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too bu talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too busy to help me. I was trying to find out why my car wouldn't run, even though they say it runs fine. Im not sure Mercedes Palm Springs has customer service and Im not confident they actually service cars. More
by Larry Johnson
Employees Worked With
Brandon Williams & Cameron Safley
November 15, 2021
Everything was great with one exception - took over a month to reach someone to book a service appointment! Once the appointment was scheduled , it was a lovely experience. month to reach someone to book a service appointment! Once the appointment was scheduled , it was a lovely experience. More
by Fourseasonmom
Employees Worked With
Margarita
October 12, 2021
I ordered and customized my car months ago from this dealership, and they are trying to cancel the order on me because someone offered to pay them more for the car. They are a bunch of thieves and they dealership, and they are trying to cancel the order on me because someone offered to pay them more for the car. They are a bunch of thieves and they broke an agreement that we had. I have the order sheet and a form stating how much they’re selling me the car for, and they are threatening me to sell the car elsewhere if I don’t pay their $15,000 markup. Basically extortion. I will be reaching out to the better business bureau, Mercedes-Benz customer care, and my attorney. AVOID THIS DEALERSHIP UNLESS YOU WANT TO GET SCREWED. More
by IrisHakimian
Employees Worked With
Management is a bunch of lying thieves
