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Mercedes-Benz of Palm Springs

Palm Springs, CA

4.6
197 Reviews

4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 197 reviews

February 14, 2023

I drove 2 1/2 hours to Palm Springs. Easiest dealership I have ever dealt with. Professional & courteous. Cody was knowledgeable, professional and a pleasure to deal with. Will return to More

by Lmills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody , Gary Whitaker
Feb 16, 2023 -

Mercedes-Benz of Palm Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

Purchase of my vehicle went smoothly, sales representative was consistently checking in with me. Price paid? Hard to know what’s competitive these days. Treated very nicely during entire pro More

by Djschamrowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
People who did training on vehicle were great. I was always impressed by a very nice and capable receptionist at the front desk, really great!, Gary Whitaker
Jan 23, 2023 -

Mercedes-Benz of Palm Springs responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 04, 2023

BRENDA WAS AMAZING. GREAT SERVICE DOOD TO DOOR. WE WILL USE THEM AGAIN IN THE FUTURE More

by sima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRENDA, Gary Whitaker
Jan 05, 2023 -

Mercedes-Benz of Palm Springs responded

Hi Sima, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2022

This is my second car, from Palm Springs Mercedes and Cody my Sales guy was great !! The service on my first C43 was great although they are very busy and it is sometimes a hassle to have to wait for an More

by D.deBarros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Whitaker
Nov 21, 2022 -

Mercedes-Benz of Palm Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

Jeff Thush is always accommodating and pleasant to deal with ! I appreciate him always giving us priority and getting the RV's in and out on a timely basis. He goes the extra mile and MBZ Palm Springs co More

by 1sherl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
Nov 07, 2022 -

Mercedes-Benz of Palm Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

Sales person, Cody was so gracious, helpful and knowledgeable! Was a pleasure doing business with and look forward to ongoing relationship. More

by jepassmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 07, 2022 -

Mercedes-Benz of Palm Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2022

My experience with Mercedes Benz of Palm Springs was terrible. It started when I bought my 2020 Mercedes Benz C63s! I had it for about 2 weeks and the sunroof broke. I had 25,000 miles so It was under More

by Olaf weiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Oct 24, 2022 -

Mercedes-Benz of Palm Springs responded

Jonny, we are very sorry that your wheel is scuffed. We empathize with you and understand how upsetting this must be for you. We have resources to repair that damage and offered to do so at no charge to you, even though we are absolutely confident that it did not happen while at our dealership. You refused and demanded a new wheel. Our lift towers are dark blue, but the arms are bright yellow. When one looks at the damage to the wheel and then at our lifts it is easy to realize how unlikely it would be for the towers of the lift to make contact with a wheel. In addition, one would think that since it is the left front wheel (the one you would most likely see when entering your car) you would have noticed it upon pick up but it seems to have taken days before you realized that there was damage. Then you came to the conclusion that it must be our fault. We have a lot of vehicles coming and going through our shop. There are times when vehicles are damaged. Our staff is trained, and our staff is careful, but it does happen. If we know we damaged a vehicle, we call the customer and let them know immediately and make the necessary arrangements to repair it. That is the right thing to do.

October 22, 2022

Palm Springs Mercedes is exceptional in its responsiveness and professionalism! They respond instantly and provide unqualified service. II have and will recommend them at every opportunity!. More

by diannemoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Whitaker
Oct 27, 2022 -

Mercedes-Benz of Palm Springs responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Palm Springs! Thanks again for the recommendation, and have an amazing day!

August 23, 2022

Salesman located the vehicle & had it ready for delivery within 24 hours. All while he was on vacation More

by Bpicano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mortimer Lamb , Gary Whitaker
Aug 26, 2022 -

Mercedes-Benz of Palm Springs responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2022

This is my fourth S class that I purchased from this dealership I also have a local business and I purchased vans they have the patience to find what I wanted and every single person in the dealership More

by Edvotta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brenda And also Mike, Gary Whitaker
Aug 09, 2022 -

Mercedes-Benz of Palm Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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