Mercedes-Benz of Palm Springs

"Great Dealer to work with." We have been doing business with Mercedes-Benz of Palm Springs since 1984 Great Dealer and excellence service. This should say it all as to how we l We have been doing business with Mercedes-Benz of Palm Springs since 1984 Great Dealer and excellence service. This should say it all as to how we like to do business with them. More

THE BEST I HAVE EVER DEALT WITH OUR SALES PERSON GREG HAS BEEN GREAT FROM START TO ONE YEAR LATER! HE IS ALWAYS AVAILABLE AND EAGER TO HELP WITH ANYTHING!! HE CARES ABOUT CUSTOMER OUR SALES PERSON GREG HAS BEEN GREAT FROM START TO ONE YEAR LATER! HE IS ALWAYS AVAILABLE AND EAGER TO HELP WITH ANYTHING!! HE CARES ABOUT CUSTOMER SERVICE NOT JUST SELLING A CAR!! THE SERVICE DEPARTMENT IS ALSO GREAT JUST WISH THE PRICES WERE A BIT LESS THAT'S THE ONLY THING THAT COULD IMPROVE!! MARGE More

Excellent Service Experience The dealership went out of it's way to shuttle me back and forth to La Quinta. They were thorough in their description of the service and prompt in th The dealership went out of it's way to shuttle me back and forth to La Quinta. They were thorough in their description of the service and prompt in their responses. Very professional. More

First time visir The staff were very friendly and the service was carried out over a 3 hour period, which gave us time for some local shopping and lunch at - where els The staff were very friendly and the service was carried out over a 3 hour period, which gave us time for some local shopping and lunch at - where else - Parkers. Car was in good shape after ,service and newly washed! Thanks, team. Roger More

Purchase of car So I just planned to "go and look" at a previously-owned station wagon that was on the web.... About an hour later, I was buying this really awesome So I just planned to "go and look" at a previously-owned station wagon that was on the web.... About an hour later, I was buying this really awesome car, got an acceptable deal when I traded in my Audi. The next day, Andy Anderson delivered my new car to my home, we did all the paperwork then and my Little Audi went off to it's next life. Very pleased with my new car and the entire experience! Joanne More

Service top notch, sales not so much last month i had my ML-350 service by Palm Springs. i always go and see Eric at the service center. he has always been the best and is always great to last month i had my ML-350 service by Palm Springs. i always go and see Eric at the service center. he has always been the best and is always great to work with. i bought my M/B at Walters in riverside because i got a better deal. i was going to have it always service their because of there pricing. I hope the Sales people take note of how good the service center is and caring for there customers. I tryed to buy in Palm Springs twice now when i have bought my ML but each time they did not give me a good deal. it have been three years now and i will always go and see Eric the service writer he is the best. hopefully the new mangement can see the care that all of its service writers have and maybe bring that over to the sales side J.J More

Top Notch Customer Experience You'd Expect of Mercedes Benz From the moment we stepped into the dealership showroom, we experienced a positive and very satisfactory buying experience! Unlike traditional auto de From the moment we stepped into the dealership showroom, we experienced a positive and very satisfactory buying experience! Unlike traditional auto dealerships, the approach at Palm Springs Mercedes is no-pressure, no swarming, respectful, and all in an upscale environment. Although the pre-owned MB vehicle we desired wasn't available on our first visit, our salesperson, Ms. Brenda Dryden, went out of her way to keep us updated on other cars as they arrived at the dealership. Sure enough! We found the car we envisioned with the features & colors we wanted. Getting to the final sales price was stress and pressure-free. Compliments also to Audrey Plunkett, Finance Director, and Dustin Lambert, Product Concierge both of whom provided us friendly, courteous and professional service. Palm Springs Mercedes Benz certainly provides the top notch customer experience indicative of what one would expect of the Mercedes brand and well deserving of a full 5-star rating! More

Greg Williams is a tremendous asset to your Company. If he was not working there I would find out where he was and Buy from him there. He only thinks of his cli is a tremendous asset to your Company. If he was not working there I would find out where he was and Buy from him there. He only thinks of his client and not of himself. Google could not give me as much valuable information than Greg Williams. We have purchased 3 Mercedes from him and he always makes my wife and I feel as if it was our first time at Palm Springs Motors. Being a small business owner we see and know when we a dealing with a true professional. You should be most Proud to have such a wonderful, thoughtful sales representative. Look a your bottom line and then thank Greg Williams for his contribution to you. Sincerely, Bob & Terri Cross Cross Realty, La Quinta 760-777-8477 More

Purchased a vehicle I went in for a test drive, not planning to buy. Loved the car so started to talk about price. I got such a great deal on both trade in and new car t I went in for a test drive, not planning to buy. Loved the car so started to talk about price. I got such a great deal on both trade in and new car that I drove it home! More

THREE WORDS DESCRIBE THIS DEALERSHIP...."SLICK AND SLIMY" We were interested in an E400 and took our "trade in" car into this dealership. They saw it, evaluated it and appraised it and we agreed on a trade We were interested in an E400 and took our "trade in" car into this dealership. They saw it, evaluated it and appraised it and we agreed on a trade in price and a price for a particular E400. The salesman actually put it in writing and gave it to us. We had to suddenly leave the dealership and 4 hours later we received a call from the salesman. He said, "here is what we'll give you for your car" it was $5,000 less than what he put in writing!!! What!!!! We still have his written figures we saw him clear with the manager. . When I vehemently questioned that, he simply said, "We're in business to make money" What? At that point, I hung up on him. Mercedes of Palm Springs has really bad reviews, if you want to buy a car from these people, good luck on that one. I would strongly suggest you take your attorney with you, these people appear to be very unethical. We are currently dealing with a seemingly very honest, ethical dealership out of the area. ADDED NOTE: If you can believe it, the salesman actually said to us "I"ll take these numbers into my boss and hope I don't lose my job", after we choked with laughter we should have walked out then. This was a Mercedes dealership,??? What a bunch of clowns, more like "Slick Bubba's Used Cars . Below, it asked about Friendliness, how bout "gooey friendly" More