Mercedes-Benz of Palm Springs

Professional and comfortable experience Enjoyed working with a very charming salesmen called Andy Anderson, he was extremely helpful and knowledgeable, we made a good deal on a new car. Enjoyed working with a very charming salesmen called Andy Anderson, he was extremely helpful and knowledgeable, we made a good deal on a new car. More

Great car, great deal Our salesman, Michael Hattman, was easy to work with, and gave us a great deal our our CL550. We have been looking for the perfect car for many month Our salesman, Michael Hattman, was easy to work with, and gave us a great deal our our CL550. We have been looking for the perfect car for many months, and we found it at Palm Springs Mercedes-Benz More

15+ years of Excellent Service by Eric Conroy in Service Eric always makes my service appointments easy, quick, and efficient. Eric has been most accommodating to my last minute appointments or quick "fly b Eric always makes my service appointments easy, quick, and efficient. Eric has been most accommodating to my last minute appointments or quick "fly bys" and never displays a hint of annoyance. I am always greeted with a welcoming smile and recognition by name. We are snow birds with many Mercedes dealer choices and we choose Palm Springs Mercedes. Mercedes has a terrific team in Palm Springs and our experience with Eric, our service advisor, the greeter at the receptionist desk, and the sales team are all a big part of that decision to do business there. The entire experience is familiar, professional, and pleasant at Palm Springs Mercedes. More

"Great Dealer to work with." We have been doing business with Mercedes-Benz of Palm Springs since 1984 Great Dealer and excellence service. This should say it all as to how we l We have been doing business with Mercedes-Benz of Palm Springs since 1984 Great Dealer and excellence service. This should say it all as to how we like to do business with them. More

THE BEST I HAVE EVER DEALT WITH OUR SALES PERSON GREG HAS BEEN GREAT FROM START TO ONE YEAR LATER! HE IS ALWAYS AVAILABLE AND EAGER TO HELP WITH ANYTHING!! HE CARES ABOUT CUSTOMER OUR SALES PERSON GREG HAS BEEN GREAT FROM START TO ONE YEAR LATER! HE IS ALWAYS AVAILABLE AND EAGER TO HELP WITH ANYTHING!! HE CARES ABOUT CUSTOMER SERVICE NOT JUST SELLING A CAR!! THE SERVICE DEPARTMENT IS ALSO GREAT JUST WISH THE PRICES WERE A BIT LESS THAT'S THE ONLY THING THAT COULD IMPROVE!! MARGE More

Excellent Service Experience The dealership went out of it's way to shuttle me back and forth to La Quinta. They were thorough in their description of the service and prompt in th The dealership went out of it's way to shuttle me back and forth to La Quinta. They were thorough in their description of the service and prompt in their responses. Very professional. More

First time visir The staff were very friendly and the service was carried out over a 3 hour period, which gave us time for some local shopping and lunch at - where els The staff were very friendly and the service was carried out over a 3 hour period, which gave us time for some local shopping and lunch at - where else - Parkers. Car was in good shape after ,service and newly washed! Thanks, team. Roger More

Purchase of car So I just planned to "go and look" at a previously-owned station wagon that was on the web.... About an hour later, I was buying this really awesome So I just planned to "go and look" at a previously-owned station wagon that was on the web.... About an hour later, I was buying this really awesome car, got an acceptable deal when I traded in my Audi. The next day, Andy Anderson delivered my new car to my home, we did all the paperwork then and my Little Audi went off to it's next life. Very pleased with my new car and the entire experience! Joanne More

Service top notch, sales not so much last month i had my ML-350 service by Palm Springs. i always go and see Eric at the service center. he has always been the best and is always great to last month i had my ML-350 service by Palm Springs. i always go and see Eric at the service center. he has always been the best and is always great to work with. i bought my M/B at Walters in riverside because i got a better deal. i was going to have it always service their because of there pricing. I hope the Sales people take note of how good the service center is and caring for there customers. I tryed to buy in Palm Springs twice now when i have bought my ML but each time they did not give me a good deal. it have been three years now and i will always go and see Eric the service writer he is the best. hopefully the new mangement can see the care that all of its service writers have and maybe bring that over to the sales side J.J More

Top Notch Customer Experience You'd Expect of Mercedes Benz From the moment we stepped into the dealership showroom, we experienced a positive and very satisfactory buying experience! Unlike traditional auto de From the moment we stepped into the dealership showroom, we experienced a positive and very satisfactory buying experience! Unlike traditional auto dealerships, the approach at Palm Springs Mercedes is no-pressure, no swarming, respectful, and all in an upscale environment. Although the pre-owned MB vehicle we desired wasn't available on our first visit, our salesperson, Ms. Brenda Dryden, went out of her way to keep us updated on other cars as they arrived at the dealership. Sure enough! We found the car we envisioned with the features & colors we wanted. Getting to the final sales price was stress and pressure-free. Compliments also to Audrey Plunkett, Finance Director, and Dustin Lambert, Product Concierge both of whom provided us friendly, courteous and professional service. Palm Springs Mercedes Benz certainly provides the top notch customer experience indicative of what one would expect of the Mercedes brand and well deserving of a full 5-star rating! More