Mercedes-Benz of Palm Springs

SERVICE ADVISOR ....BOB FELLOWS IS A REAL ASSET TO YOUR ORGANIZATION... HE IS NOT ONLY VERY COURTEOUS....BUT FOLLOWS THROUGH ON THE SERVICE REQUIRED....AND KEEPS ME ....BOB FELLOWS IS A REAL ASSET TO YOUR ORGANIZATION... HE IS NOT ONLY VERY COURTEOUS....BUT FOLLOWS THROUGH ON THE SERVICE REQUIRED....AND KEEPS ME INFORMED...HE MAKES IT A GOOD EXPERIENCE! More

Always Great Service Have purchased several Mercedes from this dealership and have always been treated special. Over the years their service department has exceeded beyon Have purchased several Mercedes from this dealership and have always been treated special. Over the years their service department has exceeded beyond expectations. Recently, had our “pride and joy” 2003 SL 550 (19,000 miles) in for service. As usual, Jeff and the mechanics babied this car as they do our other cars. Very, very happy with MB of Palm Springs. Michael H More

Amazing service and customer service, this is my 4th mercedes that I'd purchased and services at Mercedes-Benz of Palm Springs and love it , I highly recommended, a and customer service, this is my 4th mercedes that I'd purchased and services at Mercedes-Benz of Palm Springs and love it , I highly recommended, all the process of buying my car was handled very professional , my sales person Brenda Dryden is amazing, Dustin Lambert the product concierge is very detailed and he make sure that the customer service is being delivered at a very high level, I really liked the way that he explains everything on the car . More

Excellent Service I've had experience with four very qualified service reps and never hesitate to recommend anyone from bringing their car to this dealership for servic I've had experience with four very qualified service reps and never hesitate to recommend anyone from bringing their car to this dealership for service. James is excellent as is Mike. More

Excellent Sales and Customer Service! This the second vehicle that w'eve leased from Mercedes Benz of Palm Springs and I highly recommend this dealership! Brenda is a wonderful sales repr This the second vehicle that w'eve leased from Mercedes Benz of Palm Springs and I highly recommend this dealership! Brenda is a wonderful sales representative who made our transaction as smooth as can be. Dustin did a great job giving us a tutorial on of our vehicle's awesome features and Randy came to our home the next day to program our garage door openers. This is a first class operation and the BEST run dealership with which I've had the pleasure of doing business! More

ML 500 repair and follow up I brought my older ML in for A/ C work. Mike, my new service writer did a good job explaining the necessary work. When I returned home with the ML, I brought my older ML in for A/ C work. Mike, my new service writer did a good job explaining the necessary work. When I returned home with the ML, notice a small piece of molding missing from the front bumper area. Mike was up front and after conferring with the manager, said they would order the part, have it painted and would keep me informed. Everything was above board and professional. That's probably why we purchased a new GLC from them last year. More

Excellent service Had a very pleasant experience when I traded in my older SLK model for a certified E350 car. I never felt pressured into buying or adding something th Had a very pleasant experience when I traded in my older SLK model for a certified E350 car. I never felt pressured into buying or adding something that I didn't want. Very pleased with the car I bought. I would highly recommend Mercedes Benz of Palm Springs. More

Top notch service from VP My experience from MB of PS has been mixed. This is my second Mercedes and while I love the product, my experience with this dealership and with MBFS My experience from MB of PS has been mixed. This is my second Mercedes and while I love the product, my experience with this dealership and with MBFS has been below what i would expect of MB. The "deal" that I got on my trade in and the price of my pre-owned Mercedes was a great deal. What I was sold was not what I received....I felt like I was sold a fully loaded car by a high pressure used car salesman and in fact, many of the features that I was sold on are non existent.... My fault for not being more diligent before driving off the lot. Gary Whitaker has always been very responsive to my needs and I appreciate his follow up. I believe that the rest of the staff needs to be trained in high end product sales. More

Fantastic customer service From the first day I was looking for a new car, to the service department, they have been exceptional. Straightforward about everything. Karnit is a w From the first day I was looking for a new car, to the service department, they have been exceptional. Straightforward about everything. Karnit is a wonderful asset and the service department is courteous and thorough. I actually enjoy taking my car in for service there. More

Repeat Happy Client Purchased a car in 2012 from MBZ PS and returned to purchase a new GLC300 again from Alfredo S. Alfredo accommodated our request, put a great lease t Purchased a car in 2012 from MBZ PS and returned to purchase a new GLC300 again from Alfredo S. Alfredo accommodated our request, put a great lease together and made the purchase painless! You know that notorious wait time, back and forth between managers that one usually has to endure before you drive your car off the lot...well that didn't happen with Alfredo. He was efficient, knowledgeable and honest. MBZ has equipped the cars with so many features and Dustin patiently programmed and explained everything. I am one 'repeat happy client' thanks to Alfredo! More