Mercedes-Benz of Oxnard

If you are in the market for New Mercedes Benz replacement parts I would highly recommend Mercedes Benz of Oxnard as your "One-Stop-Shop" for Factory Replacement parts! John Berka who works in the replacement parts I would highly recommend Mercedes Benz of Oxnard as your "One-Stop-Shop" for Factory Replacement parts! John Berka who works in the parts department has all of the attributes of a factory trained parts professional. He is fast courteous and most of all gets you the right parts that you need the First Time! I have dealt with many other parts personnel over the years at many other dealers but none have been able to match his sincere concern for acquiring the proper detailed information necessary for getting the proper replacement parts for my particular application. I would also like to give due phrase to Vanessa who works as the receptionist / cashier. She has a wonderful friendly cheerful truly helpful personality and is likewise fast and efficient as well. I usually do not take the time to remember the names of cashiers at car dealerships but my standard bad habit ends here with Vanessa. She has a way of making you as a customer feel very special indeed! She always takes the time to acknowledge me by saying hello to me by name when ever I enter the parts and service area which is truly unusual in this fast paced day and age. Cashiers at dealerships can often times get over looked as very important attributes to a car dealership but they are often times the First and ( or ) Last person that the customer comes in contact with at the dealership that is why I am taking the time to recognize her and her professional importance to this dealership team. First time impressions are Very important! Good Job Vanessa! More

I went to MB just to look at the C-Class MB as I have never owned one before. After being shown a few, I decided on an E-Class. Jay was a nice salesperson however, the sales manager, Mark, did the deal-m never owned one before. After being shown a few, I decided on an E-Class. Jay was a nice salesperson however, the sales manager, Mark, did the deal-making. they were both very nice to work with. Eventually we all came to a mutually agreed upong price we were happy with. The finance person, Brian, was very friendly and knowledgeable to work with. He made the paperwork part of the process seamless.Thanks to everyone at MB of Oxnard for making this happen. More

Just want to pass on a sincere thank you to you and your Staff for recent service, upgrades and repairs to our ML-350 and CLK-350. In particular Mark Interlicchiam provided exceptional Customer Service, Sup Staff for recent service, upgrades and repairs to our ML-350 and CLK-350. In particular Mark Interlicchiam provided exceptional Customer Service, Support and Care. In the almost 2 years that we have used your Mercedes Service Department the Service and Support has been very good. More

I’ve recently purchased the GLK350 4matic from Mercedes of Oxnard. Alfarado Nova was my sales representative and I had nothing but the pleasurable experience. I would give him 10/10 score for the satisfact of Oxnard. Alfarado Nova was my sales representative and I had nothing but the pleasurable experience. I would give him 10/10 score for the satisfaction of the friendliness, efficiency, professionalism and the great follow up through the whole car buying process. I would have my family members to go back to purchase the car from Mr. Nova again and I would vote him to be the best sales man of the year. In my case Mr. Nova made a huge difference in my decision to purchased the car from the Mercedes of Oxnard….so far everything has been outstanding. More

Last Saturday I visited Mercedes-Benz of Oxnard and Alfredo Nava approached me with sincere care and a beautiful smile asking me how he may help me. I honestly have to say I had a rough day, and Alfred Alfredo Nava approached me with sincere care and a beautiful smile asking me how he may help me. I honestly have to say I had a rough day, and Alfredo took care of me. He stood by my side from 11 am till 7pm with out any pressure but with patience, humble, and gracious attitude. I needed to get a car and test drove multiple cars with Mr. Nava. STILL Mr. Nava, stood by my side and promised me he will take care of me.Hours has gone by and Alfredo Nava had a smile that you will never forget. Finally, everything was in place and Mr. Nava helped me to purchase ML350 with NO pressure. What a experience I had that I will NEVER forget. In addition with wonderful service I received, Mr. Nava offered to deliver my Car to Westminster. My last impression is WOW!!!! More

JC is an absolute pleasure to work with. We were in the market for a luxury, mid-size SUV and after visiting and test-driving every car in the category, all it took was a half-hour with JC at MB of Oxnard market for a luxury, mid-size SUV and after visiting and test-driving every car in the category, all it took was a half-hour with JC at MB of Oxnard to make the decision to lease the MB ML350. JC made this car-buying experience the easiest to date! He even delivered the car to our house. My car-buying experience at Mercedes Benz of Oxnard has most likely made me their customer for life. BTW, the dealership itself is absolutely gorgeous, love the space and the layout too. Thanks JC! VIPUL PATEL More

I was referred to “JC” the fleet manager at Oxnard Mercedes and have to say it was the best car buying experience I have had. Straight forward pricing and they even delivered the car to my home. No Mercedes and have to say it was the best car buying experience I have had. Straight forward pricing and they even delivered the car to my home. No sales nonsense, they did what they said and I could not be happier. More

Mercedes-Benz of Oxnard has been wonderful! I must admit that I've been a die-hard Lexus driver for several years, but once I got behind the wheel of the new C300 I was changed! I absolutely love this car! that I've been a die-hard Lexus driver for several years, but once I got behind the wheel of the new C300 I was changed! I absolutely love this car! The ride, features and styling of the car are far superior than any of the vehicles Lexus ever leased me. In addition to the car, I had a great experience at the dealership; that's not easy to come by these days. Part of me always dreaded going into a car dealership and spending hours on end finding a car and trying to get the best price. But when I went to MB of Oxnard I was really surprised. They had a great inventory to choose from and the sales staff were able to answer all my questions. I knew I wanted the car, so I went all over and NO ONE could beat MB of Oxnard's pricing. They gave me a great deal and were really professional. After I got the car, I received several follow-up calls from my sales guy and even from the general manager - that's exactly what I expect from Mercedes-Benz: quality, period. I leased my C300 from MB of Oxnard and you can bet I'm going back for another when this lease is up! More