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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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May 22, 2023

Clean and organized. Location is convenient and not as congested as Millenium mall which is a cluster. More

by millieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 22, 2023

Friendly, knowledgeable upfront pricing courteous fair price on schedule job done. Waiting area nice and clean and well stocked with goodie’s. Great job overall !! More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vidal llado
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May 26, 2023 -

Mercedes-Benz of Orlando responded

Hi Van, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 17, 2023

Mike Hertz is the best service advisor to work with. I will never have to change delership. More

by SCHARRAN4078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
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May 23, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2023 -

SCHARRAN4078 responded

You are very welcome .... You guys are the best

May 16, 2023

Rafie and the team at MB of Orlando are fantastic! Super responsive, easy to work with, meticulous and great at what they do. More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafie
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May 17, 2023 -

Mercedes-Benz of Orlando responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2023

The service was outstanding! The team was very friendly and willing to break down and explain exactly what I needed to have fixed on my vehicle. More

by Tshibanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
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May 17, 2023 -

Mercedes-Benz of Orlando responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2023

Mercedes-Benz in Maitland, FL provides excellent service. Alberto always assure that everything is taken care of and in a timely manner. Highly recommended. More

by dlt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Vidal Lindo
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May 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

My experience was great Raymond is a great employee who really worked with me to find the best option to go about fixing my car. More

by Rickyrobinson757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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May 10, 2023 -

Mercedes-Benz of Orlando responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

The technicians always very knowledgeable and nice, work done very professionally and on time. I always have my car serviced at this dealership. Car is in great shape. More

by peterxxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaz, Marcus
Report | Print
May 08, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 30, 2023

First thing is they answer their telephones! It is so refreshing to speak with a human being when you have questions! They are responsive and courteous as well as knowlegeable. They exemplify More

by lrsj411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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May 04, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023 -

lrsj411 responded

Thank you. Your dealership renews my confidence in the brand. After dealing with Mercedes Ben of South Orlando I was ready to look at BMW.

April 27, 2023

Mercedes of Orlando in Maitland is outstanding The service was efficient and professional. The service representative, Alberto, is very respectful, knowledgeable, and responsive. More

by KT AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
May 01, 2023 -

Mercedes-Benz of Orlando responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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