Mercedes-Benz of Orlando - Service Center

Overall everyone is friendly ! Service department needs help with more technicians ! Overall communication of the service advisors are decent ! The service advisors are generally r Service department needs help with more technicians ! Overall communication of the service advisors are decent ! The service advisors are generally responsive ! They seem over worked or there are not enough technicians to get the job done at a decent time frame! More

My trusted service advisor Alberto made sure my repair issue was handled quickly and efficiently to my satisfaction. issue was handled quickly and efficiently to my satisfaction. More

Poor very poor. Go in for multiple inspection and came out with car worse than when I went in. Would not recommend this place. Go in for multiple inspection and came out with car worse than when I went in. Would not recommend this place. More

Rafael Pena, in the service department has been taking care of my cars for years now. He is the number one reason I keep returning to not only Mercedes, but to Mercedes-Benz of Orlando. Thank you so much care of my cars for years now. He is the number one reason I keep returning to not only Mercedes, but to Mercedes-Benz of Orlando. Thank you so much Rafael! More

little waiting time in the service. and for sale they are very professional and they convince the client and for sale they are very professional and they convince the client More

The service advisor was really knowledgeable, informative and polite. I didn’t feel that I was forced to make a decision. Service was very timely. and polite. I didn’t feel that I was forced to make a decision. Service was very timely. More

Excellent communication and prompt service. The appointment was scheduled quickly and I was updated at every step. The appointment was scheduled quickly and I was updated at every step. More

Dealership is very clean. Snack bar well stocked. Good magazine selection in the waiting area. Snack bar well stocked. Good magazine selection in the waiting area. More

Absolutely best dealership I’ve dealt with! Whenever I need service or have issue with car, they don’t play around, they get job done! Whenever I need service or have issue with car, they don’t play around, they get job done! More

First class service when taking my vehicle here. They make sure that when you drop your vehicle off that you have a ride to your next destination and ride back to pick up your vehicle. They make sure that when you drop your vehicle off that you have a ride to your next destination and ride back to pick up your vehicle. More