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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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June 21, 2023

Mike Shattuck was hostile and indifferent in his obtuse comment made against a disabled person. More

by Mrivera
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mr. Mike Shattuck
Report | Print
June 21, 2023

Great service! Will definitely be back making Mercedes-Benz of Orlando home for my Gl-450 More

by jpaynter44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberta
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Jun 25, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Great dealership to go to very honest and hard working staff . They will help you with your car needs More

by MHarringan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny council Christian Vasquez
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 20, 2023

Excellent service. We have been servicing our Mercedes through the years with Michael Hertz. A true professional. Answer all our questions. Trust worthy. Personable More

by grandmaavello1@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
Report | Print
Jun 23, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 15, 2023

The dealership was available for immediately checking in as you drove up. The made sure your service technician was informed of your presence asap. He provided in detail all work that was to be performed on More

by hbrown602485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Orlando responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

Efficient, courteous, dependable. . Easy to talk to, I like the “laid back” atmosphere throughout the dealership More

by Rjyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn (sales). Raymond (service )
Report | Print
Jun 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Never fails how awesome the whole team very helpful an very knowledgeable. I drive past a dealer in Orlando to go to this one. Michael hertz is great More

by Dianajgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

Great service department. Always receive great service from Mike Shattuck when I bring my M-Class in. I have built Trust with him over the years and highly recommend. More

by F015898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

The Adviser didn’t seem to give me accurate information on the manufacturer warranty on tires and the tire insurance I bought. More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jun 10, 2023 -

Mercedes-Benz of Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0784 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 04, 2023

They seem to really care about their customers. I was looking for a home dealership for service and I am happy I went here. More

by jbh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 07, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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