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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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July 17, 2023

I have always been very well attended by extremely polite and very competent staff, I recommend. More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael and Claudia.
Jul 20, 2023 -

Mercedes-Benz of Orlando responded

Hi Eduardo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Service rep very courteous and knowledgeable and shuttle service was very helpful and without a long wait More

by marrsturney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 17, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

Great service they always treat me great and try to accommodate, service consultants and sales are very nice. More

by Rdebler617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 17, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Service was very good this visit. I had an emergency Was taken care of by Rafa right away More

by staceyht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Jul 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Very customer satisfaction oriented with an emphasis on quality and doing what is promised. Rapael Pena, my service representative, never disappoints and always delivers what is promised. Dealerships are More

by Mikecosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rapael Pena
Jul 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 26, 2023

Every time I go to them for service, my car runs like a new car. More

by eeoyre102267
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike, Rafael
Jun 30, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Overall everything was very on point no waiting just professional fitness all around. In-and-out 30 minutes or less? More

by cliffordsimpson112
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't have that info
Jun 30, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

I always get exceptional service at Mercedes-Benz of Orlando. They found nothing major wrong with my car and, since I’m in a wheelchair, we’re kind enough to deliver my car to the door when they were do More

by jeffreymills54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2023

I recommend this dealership. Professional and courteous. Easy appointment scheduling. Work done timely. Good communication from staff. More

by N/A
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

June 23, 2023

Poor appearance, nothing to snack, no soft drinks or snacks waited 90 minutes only to doscover my car had been repared and was parked within :0 minutes of my arrival. Car not washed and no one advised m More

by Pgfsmf68PGF
Workmanship
Recommend Dealer
No
Employees Worked With
Raymond
Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

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