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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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August 01, 2023

The service dept was very interested in my service needs, as well as attentive to my needs. More

by weycay99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 07, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

My car was serviced in a quick and efficient manner. Luis Irizarry was polite and knowledgeable to my auto repairs. More

by wedding2plan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Irizarry
Aug 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 28, 2023

As usual, Marcus my advisor is excellent and did a good job and on time. More

by sankarramaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 01, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

The staff at this dealership was responsive to my needs. And was able to accommodate me, and determine cause of issues of my vehicle. My vehicle was then repaired with 24 hrs! More

by SMartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was very professional
Jul 31, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 27, 2023

THE KINDNESS, UNDERSTANDING AND WILLINGNESS OF ALL OF THE SERVICE PEOPLE IS TO BE APPLAUDED ... HOWEVER MIKE SHATTUCK STANDS OUT. HE AND THE OTHER SERVICEMEN ARE ALWAYS AVAILABLE TO PUT IN A HELPING WORD TO More

by ALAN.BREUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shattuck
Aug 01, 2023 -

Mercedes-Benz of Orlando responded

Hi Alan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

Brought car in for B Service. We received advice for what to fix on the car and how to go about it. Appreciated the upfront quote and what was wrong w/ the car. Our regular ser More

by sakura_therrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shattuck
Jul 31, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

July 25, 2023

My customer care person was very nice and helpful, they did the work required and got me out in good time. More

by Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Jul 28, 2023 -

Mercedes-Benz of Orlando responded

Hi Luna, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 22, 2023

Met me as soon as I exited my vehicle, ready to take car back for service and recall repair. Called a Lyft driver to take me back home and bring me back 4 hours later to get the car which had been washed an More

by randycore21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 25, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2023

Marcus the service advisor was very helpful and understanding. He explained everything precisely and how long it was going to take to service my vehicle. More

by classic59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jul 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Busy and congested parking. People seemed nice. Waiting room was dated and small area. No snacks out More

by KMK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 25, 2023 -

Mercedes-Benz of Orlando responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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