Mercedes-Benz of Orlando - Service Center

Dealership was very professional and completed the in a timely fashion. They will be our service provider from this time forward. timely fashion. They will be our service provider from this time forward. More

The mechanic just repeat from the warranty manual word by word in order to avoid coverage for the disc.very disappointing compare to other brands like bmw,audi word in order to avoid coverage for the disc.very disappointing compare to other brands like bmw,audi More

The dealership did a wonderful job. I only wish you were closer to me. I live in Mims Florida, Titusville Florida area, and it takes almost an hour each way. Wish you would put a dealership nearby. closer to me. I live in Mims Florida, Titusville Florida area, and it takes almost an hour each way. Wish you would put a dealership nearby. More

I go to this dealership because of Marcus who is always there to assist with a smile on his face no matter how busy it is! Great customer service! Thank you Marcus! there to assist with a smile on his face no matter how busy it is! Great customer service! Thank you Marcus! More

Very Friendly & knowledgeable service staff. Victor and Rafael were Fabulous! Rafael were Fabulous! More

I have been a Mercedes-Benz owner for 25 years and have dealt with a lot of service advisors and dealerships over the years. On my recent service visit to Mercedes-Benz of Orlando, I dealt with Drake Grab dealt with a lot of service advisors and dealerships over the years. On my recent service visit to Mercedes-Benz of Orlando, I dealt with Drake Grable and he was an outstanding service advisor. He was very polite, thorough and extremely helpful. He kept me in the loop every step of the way which I greatly appreciated. Thank you again Drake for your professionalism. More

I am always very pleased with how quickly I am serviced when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , a when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , and his honest advice is appreciated. I believe he is the best service representative there and I know I can trust him and rely on his advice for sure. More

I HAVE BEEN TRYING TO ORDER PARTS FOR MY CAR FOR THE LAST 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. More

Drake has excellent customer service skills. He always addresses all of my concerns and makes sure they are taken care of. He is an asset to your business. addresses all of my concerns and makes sure they are taken care of. He is an asset to your business. More