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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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February 18, 2022

The checking process was easy, I had a great service manager, he informed me on my vehicle on what was needed. More

by milkdudtg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Grable
Feb 22, 2022 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

February 17, 2022

Quality service , professional, fast, respectful and always attentive to the client. I am very happy with the result More

by Julio Cesar Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 20, 2022 -

Mercedes-Benz of Orlando responded

Hi Julio, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

I purchased my car when my personal life was chaotic and I needed to rush through the process. Yesterday, however, was my first service at 10,000 miles and it was clam and tranquil. My service advisor, Mi More

by jan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Claudia Grazioli, Mike Hertz
Feb 11, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Drake has been the very best service advisor that I have ever had at all of the Mercedes dealerships that I have used for servicing my various Mercedes across the country, literally from FLORIDA TO CALIFORN More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 08, 2022 -

Mercedes-Benz of Orlando responded

Hi Angel, thank you for your kind review; we are happy to pass along your comments to Drake here at Mercedes-Benz of Orlando! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Feb 08, 2022 -

Angel responded

You all deserve recognition for the excellence in service that you provide. Yes, please do give my best regards to Drake. I will always use your dealership for my Mercedes' servicing, and I will always refer others to you all when they are shopping for a new or pre-owned car, as well as for servicing their Mercedes!

February 04, 2022

The service department was able to get me in same day to deal with an urgent issue. It was my first time at this dealership. Christian, my service manager, was prompt, polite and professional. I was in a More

by anadv72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Vazquez
Feb 08, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 04, 2022

From scheduling to delivery, it takes a team. Service in a day and a professional and courteous service advisor, scheduler, delivery driver. All were wonderful. Thank you. More

by Majabland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz, Steve, Lynn
Feb 08, 2022 -

Mercedes-Benz of Orlando responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

The lounge area is comfortable and clean. Nice place to wait. Service seems to be competent. More

by dsbfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Shattuck
Feb 07, 2022 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2022

The customer service at Mercedes-Benz of Orlando never falls short. The team is informative, thorough and considerate of your time. They take special care in handling your vehicle which really means a lo More

by NaeJnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MendozaM1
Feb 02, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Everyone is super friendly and helpful. I know them for years, best dealership in Orlando, service department is efficient and trustworthy. Drake was great and Frank in sales is an institution. More

by Rdebler617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake, Frank Whitton
January 26, 2022

Excellent service. But I feel the service charge is too much. I know you have overheard but some of your charges are unreasonable. More

by heytubes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 29, 2022 -

Mercedes-Benz of Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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