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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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April 26, 2022

Service department is outstanding professionals, customer focused, and delivers exceptional service. The dealership makes you feel you are more than a customer you are family. More

by jbransford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Apr 27, 2022 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

I was in and out of the dealership in good time. People willing to help and friendly' More

by fmmoses1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael
Apr 23, 2022 -

Mercedes-Benz of Orlando responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Rafael is great to work with. Will return to this location for future needs. Thanks More

by Hina99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
Apr 22, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 15, 2022

I love the dealership, been coming here for at least the last 10 years. Have bought 5 cars here in that time. People are friendly and professional. More

by Shirleybayse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Apr 19, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

Unhappy since they performed services I did not request. Long wait time for the car. More

by wbowden26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Whitton
Apr 19, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (407) 680-0784 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 15, 2022

Excellent service as always. Rafael and Ray took great care of me, and addressed my concerns quickly! More

by Rebekah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Rafael
Apr 19, 2022 -

Mercedes-Benz of Orlando responded

Hello Rebekah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

Mercedes Benz of Maitland is consistently reliable, keeping me a happy customer for years. Mike Hertz provides excellent service More

by AliceRhodes2556
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Apr 19, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Very pleased with service performed on my amg. I live in Tampa and it's totally worth driving to Orlando for exceptional service. Wouldn't trust anyone else to work on my amg. More

by marko.dragic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diaz, Alberto
Apr 16, 2022 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2022

Mercedes-Benz of Maitland, has been one of the best people to do business with! From Ganni, Cladia, the sales agents - To Chris My Service Guy. He's Very honest and will always give you his best advi More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Ed DiPrimio
Apr 17, 2022 -

Mercedes-Benz of Orlando responded

Hi Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2022

Great service. .. A+ Thanks Mike Hertz for taking care of me.. Great guy 👌👍 See you soon. More

by infamousvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Apr 13, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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