Mercedes-Benz of Orlando - Service Center

Mike was terrific and is very responsive to customer needs. Mike is quick to return calls and is knowledgeable. needs. Mike is quick to return calls and is knowledgeable. More

Visited this dealership for my service A2 appointment. I had Marcus as my service advisor. He took care of me needed repairs and also ensured I understood recommended services. He was very professional an I had Marcus as my service advisor. He took care of me needed repairs and also ensured I understood recommended services. He was very professional and communicated well. I would definitely visit this location again. More

I have known Mr. Michael Hurst since 2007 . He represents himself as honest and dedicated person. He provides the best advise when it comes to any kind of repair or r Michael Hurst since 2007 . He represents himself as honest and dedicated person. He provides the best advise when it comes to any kind of repair or resolution. His knowledge and experience shine. Mr Hurst is very honest and friendly Thanks for your services. More

Well i don’t know where to start My car gets towed in a Friday night for a flat tire Saturday I get a call saying I’m going to need a new tire and the vehicle needs new struts I give them the go ahead. Friday night for a flat tire Saturday I get a call saying I’m going to need a new tire and the vehicle needs new struts I give them the go ahead. What was supposed to be a 2-3 day project turned into a week because the technician forgot to order the parts When I come to pick up my baby’s car seat after having to rent a car because they didn’t have loaners I find the hood of my car was scratched so now that had to be repaired. Finally after a 8-11 days my car is ready and after 2 days of me not coming for it I get a message saying “you need to come get your car management is having me call you everyday until you get it” So I finally get a chance to pick up my vehicle which by the way is a 2020 C43 AMG and I come to find the technician messed the alignment up and now my steering is more to the left then right… Basically if you have a mercades and don’t want to add more stress to your life don’t come here. More

I have been going to this location since purchasing my vehicle in 2012. Always professional & best service. Would highly recommend if you need service no matter if it’s routine maintenance or more invol vehicle in 2012. Always professional & best service. Would highly recommend if you need service no matter if it’s routine maintenance or more involved. More

Very good people to work with. My service adviser is always happy and is great to work with. My service adviser is always happy and is great to work with. More

My advisor recognized the issues with my car. My car was fixed in a day. When I picked it up, it was detailed. I couldn’t be happier. I was treated like a VIP. My car was fixed in a day. When I picked it up, it was detailed. I couldn’t be happier. I was treated like a VIP. More

The servicing of the vehicle is excellent but the wait period is just too long, 5 hours. period is just too long, 5 hours. More

They kept their word. They said they will show up and check out the car and they did. They said they will show up and check out the car and they did. More

Very professional staff and excellent customer service, kept me informed on everything going on with my vehicle. Thank you Rafael kept me informed on everything going on with my vehicle. Thank you Rafael More