Mercedes-Benz of Orlando - Service Center

Always get super service and honest treatment from this dealership! Alberto is the best. Will come back again!! dealership! Alberto is the best. Will come back again!! More

Ray Cornell is my service representative and he is responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment More

Mr. Pena is a very , very hard worker who does Best to represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I pur represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I purchased my first cabriolet there in 1994, second one cabriolet in 2005, and third cabriolet which I now have on September 30, 2015. He is consistently the best service person I have ever worked with at your agency.However, if he can't help a faithful, satisfied customer of 28 years get a loaner for a half a day....maybe something's wrong. Bob Sutte More

I was visiting the Orlando area and had an disabling emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to explain their restraints and promised they would get me back on the road at the soonest. Their attention to details and their willingness to help on a busy Friday was priceless. I am thankful for their professionalism, and their defence of the Mercedes brand is very encouraging. I am happy I drive a Mercedes’. very grateful and satisfied customer . Syd Mogg More

Excellent service performed on time with constant feedback from service advisor on additional needed items to update the aging items that were not performing properly. The valet providing transportat feedback from service advisor on additional needed items to update the aging items that were not performing properly. The valet providing transportation to the dealership was courteous and the vehicle was spotless. More

The service writer reviewed with me the past service record for my car and discussed my service requests for this appointment. He discussed the costs for the anticipated repairs and timeframe for future record for my car and discussed my service requests for this appointment. He discussed the costs for the anticipated repairs and timeframe for future repairs/ parts replacements. My car was ready when promised and the final costs were as projected. More

Excellent service. Prompt and cordial. Mike was attentive and knowledgeable. With several dealerships in the area MB Orlando in Maitland is the one to deal with. Prompt and cordial. Mike was attentive and knowledgeable. With several dealerships in the area MB Orlando in Maitland is the one to deal with. More

Professionally run. Scheduling is easy. Welcoming/accomodating staff. My service advisor, Mike Shattuck, knows me and my car. Always gives fair advice. Have been a Scheduling is easy. Welcoming/accomodating staff. My service advisor, Mike Shattuck, knows me and my car. Always gives fair advice. Have been a customer since 1993. More

As I drove up to have my car serviced, I received a very warm welcome a member of the Mercedes’ team. The dealership lobby very inviting in a clean atmosphere. warm welcome a member of the Mercedes’ team. The dealership lobby very inviting in a clean atmosphere. More

Another great experience, demonstrating exceptional care on routine service! Very smooth…just like my CLS. on routine service! Very smooth…just like my CLS. More